Entry-level Customer Service Coordinator

About the Role
We are looking for an enthusiastic and customer-focused Entry-level Customer Service Coordinator to support the delivery of engaging marketing campaigns. This role is perfect for someone who enjoys interacting with people and wants to build a career in marketing, customer service, or brand representation.

Key Responsibilities:

• Engage with customers at marketing events, pop-up sites, and promotional activities
• Provide clear brand messaging and excellent customer service at all times
• Assist customers with enquiries, product details, and service options
• Gather customer insights and feedback to help improve campaign performance
• Maintain accurate records of interactions and outcomes
• Support the wider team in event set-up, administration, and operational tasks
• Ensure brand standards are upheld across all customer touchpoints

What We’re Looking For:

• Strong communication skills and a confident, approachable manner
• A team player with a positive attitude toward learning
• Passion for working with people in dynamic, customer-facing environments
• Good organisational and problem-solving skills
• Reliability, punctuality, and strong work ethic
• No previous experience required, full training provided

Benefits:

• Full training and coaching from experienced team leaders
• Opportunities for career progression into marketing, events, or management
• Supportive and inclusive team culture
• Exciting, varied work environment representing well-known brands

If you’re driven, people-oriented, and eager to start a successful career in marketing, we’d love to hear from you!