Environmental Services Attendant

Description

Environmental Attendant

POSITION PURPOSE

Successfully perform a wide range of housekeeping task and projects. Maintain high standards of cleanliness and sanitation throughout the facility.

Requirements

Education: High School graduated or GED preferred

Experience: Previous housekeeping experience preferred

Working Conditions:

Works in a variety of conditions and locations

VISUAL AND HEARING REQUIREMENTS

Must be able to see with corrective eye wear

Must be able to hear clearly with assistance

May be exposed to infectious and contagious diseases. May be in contact with patients in a wide variety of circumstatances. Able to handle emergency or crisis situations. Occasionally subject to irregular hours. May be required to wear protective equipment as necessary.

General Duties

Clean all areas effectively

Complete daily assignments and projects effectively

Uses supplies efficiently

Operate equipment safely

Post caution signs appropriately

Clean storage areas daily

Follow Infection Control Procedures precisely

Utilizes isolation procedures

Handle hazardous material properly

Ability to self start 

Frequently performs other duties as required

Standards for Customer Service

1. Treats customers as the most important part of job.
2. Listens to customer.
3. Takes actions to appropriately and successfully addresses customer issues.
4. Demonstrates respect for diverse cultures of all patients, families and co-workers.
5. Honors the Customer Service Standards and the Employee Commitment Contract.

Standards for Safety

1. Follows safety guidelines in safety manual.
2. Knows RACE procedures, location of closest fire extinguisher.
3. Effectively reports potential safety issues to appropriate personnel.
4. Attends all required safety education programs.
5.  Provides complete and accurate response to safety questions.

Standards of Employment

1. Attire is professional, neat, clean and appropriate for work preformed and wears proper identification while on duty.
2. Maintains confidentiality of hospital and patient information at all times.
3. Employee has completed the required Annual Mandatory Education within the past twelve (12) months.
4. Consistently follows attendance policy.

Standards of Quality Improvement/Innovation

1. Identifies and challenges work processes.
2. Works toward continuous improvement based on customer needs.
3. Contributes new ideas, makes helpful suggestions for change.
4. Works effectively as a part of the team, participates and supports group efforts.

Department/Job Specific Competencies

1. Handwashing