GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Environmental Services

Overview of Position:

Provides leadership and supervision of environmental services technicians. Plans, organizes, directs, controls and assists in project management through staffing and scheduling adjustments. Performs quality assurance monitors and records results. Directs training and follows up. Evaluates performance of employees and gives feedback. Maintains adequate inventory control. Serves as a role model and team leader.

ESSENTIAL DUTIES
1.    Oversees maintenance and proper safe use of equipment, supplies and chemicals.
2.    Holds staff accountable in job performance according to industry standards, including isolation cleaning while adhering to infection control standards.
3.    Trains, oversees and holds accountable all staff in knowledge, use and handling of infections hazardous, solid wastes, sharps and soiled linen in a save manner according to mandated procedures and infection control standards with proper use of personal protection equipment (PPE).
4.    Trains and monitors staff requests in Bed Tracking and Service Response Center software system.
5.    Participates in mandatory in-service meetings (i.e. TB testing, safety, HIPAA, chairs weekly huddle, and safety committee meetings).
6.    Conducts all training for staff concerning changes in procedures, products and policies in relationship to department to include linen and grounds.
7.    Assumes responsibility of the entire department and staff in the absence of manager.
8.    Uses quality control program as outlined in department policy (collects data and uses information for department or individual performance indicators and training).
9.    Conducts self in a professional manner in all aspects of job to include communication with visitors, patients, peers, and staff.
10.    Maintains privacy and confidentiality at all times.

QUALIFICATIONS
1.    High school diploma or equivalent.
2.    Certified in U.S. DOT Hazardous Materials Regulations (49CFR 100-185).
3.    Prior supervisory experience in environmental services.
4.    Ability to receive/follow/communication written and oral instructions clearly and accurately to assure task completion.
5.    Knowledge of products and equipment used by environmental service staff, as well as knowledge of facility.
6.    Demonstrates good judgment, initiative and decision-making skills.
7.    Moderate computer skills.
8.    Excellent customer service and public relation skills.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values: 
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Physically and mentally able to perform tasks associated with indoor/outdoor facility maintenance.  
2.    Ability to bend, stretch, stand and walk for long periods of time, use a ladder and lift up to 25 pounds.  
3.    Ability to work under demanding and stressful conditions.  

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.