Project Planning and Execution Management: Develop comprehensive project plans, timelines, and milestones for Epic infrastructure platform build, cutover plans and migrations Define scope, deliverables, and resource requirements in alignment with Epic's System Requirements (SR) and project standards. Ensure adherence to Epic's System Pulse program and infrastructure readiness criteria Act as the primary liaison between Epic TS (Technical Services), internal IT teams (network, server, storage, security), application teams, and third-party vendors. Facilitate communication across technical and clinical stakeholders to align infrastructure tasks with overall Epic deployment goals. Coordinate dependencies across teams (e.g., ECSA, AD, Citrix, database, backup/DR). Manage escalations, change requests, and impact assessments related to infrastructure delays or failures. Ensure business continuity during migrations, upgrades, or system cutovers. Coordinate environment builds (PRD, TST, DEV, TRN, etc.) and ensure completion of Epic Infrastructure Checklists. Collaborate with Epic's TS team to complete required technical reviews (e.g., Technical Go-Live, System Load Testing, etc.). Coordinate with operational and technical support teams to ensure smooth transition to steady-state support after migration or implementation.
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