EPIC Technology Project Customer-level Manager

Provides leadership and direction through managers for providing perspective of customer process and device roadmaps (N to N+2) for a broad function area. Recognized as a technology expert: N, N+1, N+2 Identifies inflections, threats and opportunities for share and TAM growth. Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business Delivers a detailed competitive analysis. Develops a winning product/ business strategy Develops and manages relationships with technical buyers. Improves customer(s) preference to engage Applied on technical problems Manages local technical resources and works closely with BU teams to ensure high installed base performance and customer(s) satisfaction Owns and manages TRMs and technical engagement programs with customer(s) Protects customer(s) IP, protects Applied IP, gathers competitive intelligence Discovers customer(s) HVPs, understands options and influences the customer's technical choices. Designs alternative technology solutions and improves customer(s) preference to engage Applied on technical problems For TD Process Integration: identifies cross-BU opportunities and DPY HVP Demonstrates broad and comprehensive understanding of different systems, theories and practices Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience