EPIC - WILLOW Ambulatory - ANALYST (SENIOR)

Provides advanced-level programming and systems analysis support for a broad array of strategic/tactical projects as assigned. Participates in all areas of project life cycle, including project definition, project estimating, systems design, computer programming, systems implementation, maintenance, upgrades, and documentation. 1. Responsible for the processing and implementation of approved change requests within established service level agreements. Works as a team member or leader on projects as well as provides estimates for complex work efforts. Provides back-up assistance to other team members and shares knowledge/education with fellow team members. Works independently with minimal supervision. Manages competing prioritizes, delivers and meets organizational goals. Delivers solutions to complex business problems that are cost-effective and produce high levels of quality and customer satisfaction. Evaluates software and hardware products and make recommendations for improving operations or processes. Associates degree w/6+ years job experience & 3 years Epic experience or Bachelor's degree w/4+ years job experience & 2 years Epic experience IT area of study or related area required. Related areas of study include Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine. Experience: Pharmaceutical experience, such as pharmacy technician in a retail pharmacy setting is preferred. Requires knowledge of the Microsoft Office Suite of applications, and good analytical and documentation skills Demonstrated ability to technically contribute as a team member to strategic and tactical projects Employee possesses knowledge and ability to accept independent responsibility to lead tactical projects of advanced complexity Proven analytical and problem-solving skills Proven organizational skills and ability to perform multiple tasks simultaneously Proven effective interpersonal and communication skills when interacting with technical staff, management, customers, vendors, other employees, physicians, patients, and visitors Proven verbal and written communication skills