ePrep Credentialing Coordinator

Behavioral Framework – the leading provider of ABA therapy to children diagnosed with autism in the DMV area – is looking for an experienced ePrep Credentialing Coordinator.

The ePrep Credentialing Coordinator is responsible for managing the end-to-end credentialing process for a high number of behavior technicians each month to ensure rapid Maryland Medicaid enrollment and prevent service delivery delays. This role requires persistent follow-up with staff to collect required documentation while maintaining accuracy in all submissions. This role will work out of our Rockville, MD corporate office.

Behavioral Framework Highlights:

• Behavioral Framework is devoted to the pursuit of providing excellent, honest, and compassionate care within the autism community.

• We believe in the dedication and passion of our professional team and the science behind ABA to make a difference in the families and children we serve.

• Ranked on the Inc. 5000 list for 3 consecutive years.

• 1 of 4 Autism providers in the country to earn 3-year accreditation + telehealth from the Behavioral Health Center of Excellence

• Beautiful new office 2 minutes from I-270

Key Responsibilities

• Track and collect required documentation from newly hired behavior technicians (high school diplomas, fingerprint clearances, etc.).

• Follow up persistently but professionally with technicians via phone, text, and email to obtain missing documents.

• Verify documentation completeness and accuracy before submission.

• Submit and manage provider enrollment applications in Maryland & PREP system.

• Monitor application status and respond quickly to any returned applications (RTPs) requiring corrections.

• Maintain an accurate tracking system showing enrollment status for all technicians.

• Coordinate with clinical/operations to prioritize urgent enrollments based on client staffing needs.

• Flag enrollment delays that may impact service delivery.

• Perform other duties as assigned.

Knowledge, Skills & Experience

• Extremely organized with the ability to manage 50+ active applications simultaneously.

• Persistent follow-up skills - comfortable reaching out multiple times to get what you need.

• Detail-oriented - zero tolerance for errors that cause application rejections.

• Ability to work with urgency without cutting corners.

• Professional communication with hourly staff who may not be responsive.

• Comfortable with online portals and basic database/spreadsheet tracking.

• Proficiency in Microsoft Office Suite; experience with credentialing software or databases preferred.

• Minimum high school diploma required; associate or bachelor’s degree preferred.

• Knowledge of behavioral health industry terminology and ABA services preferred.

Work Environment & Physical Requirements

• Ability to work in a fast-paced, deadline-driven environment.

• Must be able to work 40 hours per week onsite in the Rockville, MD office.

• Ability to work cooperatively with team members across departments.

• Must comply with all company policies and procedures.

• Regular activities include sitting for extended periods, walking, bending, and occasional kneeling.

• Must be able to reach, pull, push, and lift up to 15 lbs.

• Requires manual dexterity as well as adequate auditory and visual abilities.

Salary: $50,000-$55,000

EOE

Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem.

We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.

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