Equipment Rental Manager

• Develop and implement strategies to grow the equipment rental client base and revenue
  
• Identify new market opportunities, contractors, and project -based rental demand
  
• Support pricing strategies to remain competitive while protecting margins
  

• Quarterly rental revenue growth of at least 5%
  
• Minimum of two new rental clients acquired per quarter
  

• Plan and coordinate equipment allocation across projects and clients
  
• Oversee delivery, mobilization, demobilization, and retrieval of rental equipment
  
• Optimize fleet utilization to maximize return on assets
  

• Equipment utilization rate of at least 80%
  
• On -time delivery and retrieval performance of at least 95%
  

• Oversee preventive and corrective maintenance programs
  
• Ensure equipment is safe, compliant, and rental -ready always
• Coordinate maintenance teams and external service providers
  

• Equipment downtime maintained at or below 5%
  
• Maintenance costs controlled within approved budgets
  

• Prepare, review, and manage rental agreements and supporting documentation
  
• Ensure compliance with contractual terms, safety standards, and regulatory requirements
  
• Mitigate commercial, legal, and operational risks
  

• 100% contract compliance
  
• Zero legal disputes arising from contract management failures
  

• Build and maintain strong relationships with key clients, contractors, and partners
  
• Act as the primary escalation point for customer issues
  
• Drive high levels of customer satisfaction and long -term retention
  

• Client retention rate of at least 90%
  
• Customer satisfaction score of 4.5 out of 5 or higher
  

• Monitor rental rates, operating costs, and profitability
  
• Prepare monthly operational and financial performance reports
  
• Manage and report on the rental business P&L
  

• Monthly rental business P&L reporting
  
• Gross profit margin on rentals of at least 30%
  

Requirements

• Diploma or Degree in Mechanical Engineering, Business, or a related field
  
• Bachelor’s degree in Engineering or Business Management preferred
  

• Minimum of 5 years’ experience in equipment rental, construction, or heavy machinery management in Kenya
  
• Experience with XCMG or comparable heavy equipment brands is an advantage
  

• Strong knowledge of construction equipment and the local rental market
  
• Understanding of contract management and commercial terms
  
• Proficiency in rental management systems and reporting tools
  

• Strong commercial and operational management skills
  
• Excellent customer service and negotiation ability
  
• Leadership, problem -solving, and analytical capability
  

• Fluent in English and Swahili
  
• Additional local languages are an advantage
  

• Work Environment: Office -based with regular visits to construction sites and equipment yards
  
• Work Schedule: Standard working hours with flexibility for client meetings and urgent operational matters
  
• Travel: Regular local travel required
  
• Salary Range: USD 1,000 – 1,500 per month, dependent on experience