Equipment Service Technician

• Troubleshoot and repair mechanical, electrical and hydraulic systems, air and water-cooled combustion engines, and diesel, gas and LP powered engines on Kärcher and similar competitive products.
  
• Perform scheduled preventive maintenance and communicate upcoming service needs to the customer.
  
• Keep the customer informed. Explain what you found and what the repair involves in plain terms, and keep the conversation positive and professional.
  
• Estimate repair requirements and provide the information needed for an accurate customer quote.
  
• Document every job - machine, model, serial number, hours, fault found, work performed, anything deferred.
  
• Consistently present a professional image, both in personal appearance and in the condition of company equipment.
  
• Responsible for the proper and safe use and maintenance of all Quality property, including trucks, trailers, tools and equipment. 
  

Requirements

• Minimum two years troubleshooting, diagnosing and repairing mobile equipment, forklifts, construction equipment or similar. Equipment such as: Karcher, Tennant, Advance, Nilfisk or comparable a plus. 
  
• Experience with mechanical, electrical and hydraulic systems, and with air or water-cooled combustion, diesel, gas or LP engines. 
  
• High school diploma or equivalent. Vocational coursework a plus. 
  
• Safe use of hand and power shop tools, equipment and diagnostic devices. 
  
• Able to work independently with minimal supervision. 
  
• Basic computer and email, and a willingness to learn new software. Job records, quotes and parts orders are all handled in our system. 
  
• Customer service skills. You deal directly with customers, often when a machine is down they are losing money. On most jobs you are the only person from Quality they see. 
  
• Must pass a background check and hold a clean driving recor. 
  

• Must be able to lift 60 pounds. 
  
• Requires sitting, standing, twisting, reaching, pushing and pulling. 
  
• Requires bending, stooping, kneeling and squatting on a daily basis. 
  
• Must be able to wear a uniform shirt and safety glasses. 
  
• Must be medically capable of performing all aspects of the job safely. 
  

Benefits