ER Admitting Lead Representative

Work Location

Orange, California

Work Shift

Night – 10hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Admitting Representative ER Lead is responsible for leading the department functions and ensuring that all patients are registered timely and accurately. This role assists with the monitoring of registration accuracy, upfront collections, attendance, and punctuality. The Lead participates in the Emergency Department on call weekend and holiday rotation and supports the team by acting as a resource.

Pay Range

Minimum $20.94 Midpoint $27.73 Maximum $34.54

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum two (2) years of registration experience working in a hospital setting. Ability to type a minimum of 40 wpm accurately.

• Preferred: Prior Lead experience. Prior registration experience in an Emergency Department environment.

Education

• Required: High School Diploma/GED or equivalent.

• Preferred: Associate degree in related field.

Training

• Required: None required.

Specialized Skills

• Required: Excellent customer service and communications skills, ability to work with minimal supervision, strong team player, medical terminology. Familiar with Computers/PCs, 10 keys, multi-line phones, faxes, printers, scanners and other office machines, use of multiple applications. Proficient skills in Microsoft Office e.g., Word, Excel, PowerPoint, Visio. Excellent oral, written, and interpersonal skills. Ability to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Excellent analytical and organization skills; excellent critical thinking, judgment, and problem-solving skills.

• Preferred: Bilingual in English/Spanish

Licensure

• Required: Comprehensive Crisis Management (CCM) - required within 90 days of first assignment in the Emergency Department; Basic Life Support (BLS).

Work Environments - Functional Demand:

Medium - High energy level Lift and carry 40-50 lbs. Push/pull +/- 150-200 lbs. (Patients on bed, stretcher) Lateral transfer 150-200 lbs. (ie. Patient) .

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.