ERP Assistant

About Us

Abby’s Catering has been providing one-of-a-kind culinary and hospitality experiences since opening in 1980. Our customers are high-profile passengers visiting or residing in Houston. Celebrities, government officials, heads of state, spectators, industry leaders, and travelers flying aboard private, corporate, and commercial aircraft are part of Abby’s valued client base. Abby’s also provides gourmet delights for corporate offices, private and corporate events, as well as food service management contracts.

Position

The ERP Assistant supports the day-to-day administration and continuous improvement of Abby’s Catering’s Enterprise Resource Planning (ERP) system. Reporting to the ERP Director, this role is responsible for maintaining accurate system data, supporting ERP users, generating reports, documenting business processes, and assisting with system testing and implementation activities.

This position works closely with departments across the organization to help ensure the ERP system supports efficient business operations. It is an excellent opportunity for a highly organized, detail-oriented individual looking to build a career in business systems, operations, data management, and technology.

Required Skills & Competencies

Strong attention to detail.
Excellent organizational skills.
Basic to intermediate Microsoft Excel skills.
Proficiency in Microsoft Word and Outlook.
Strong written and verbal communication skills.
Ability to manage multiple priorities.
Willingness to learn new software and business processes.
Positive attitude and strong customer service skills.
Ability to work independently and as part of a team.

ERP Data Maintenance

Enter and maintain accurate information within the ERP system.
Update menus, recipes, inventory items, suppliers, and customer information as assigned.
Verify data accuracy prior to deployment.
Perform routine data audits and correct errors as directed.

Administrative Support

Assist the ERP Director with daily administrative and project-related tasks.
Organize project files, documentation, and meeting notes.
Track assigned action items and follow up with departments as requested.
Maintain organized electronic records and documentation.

System Support

Respond to basic ERP user questions and requests.
Assist users with routine system functions and navigation.
Escalate technical or complex issues to the ERP Director or software vendor.
Assist with user account requests and system updates.

Reporting

Generate standard ERP reports for Operations, Purchasing, Finance, and Leadership.
Compile data from multiple sources into organized reports and spreadsheets.
Assist with invoice validation, inventory reporting, and operational reporting.

Documentation

Help develop and maintain Standard Operating Procedures (SOPs), work instructions, and user guides.
Update training materials as business processes change.
Maintain organized documentation for ERP processes.

Testing & Quality Assurance

Assist with testing new ERP features, updates, and system changes.
Document test results and communicate findings.
Verify corrections before implementation into production.

Cross-Department Support

Work with Operations, Purchasing, Production, Warehouse, Transportation, Finance, and Customer Service to gather and verify information.
Help ensure ERP information remains accurate and up to date.
Support departmental ERP initiatives as assigned.

Success Measures

The ERP Assistant will be successful when they consistently:

Maintain accurate ERP data.
Complete assigned tasks on time.
Produce accurate reports and documentation.
Respond professionally to user requests.
Learn ERP processes and business operations quickly.
Support continuous improvement of ERP data quality.
Demonstrate reliability, initiative, and attention to detail.

Career Development

This position is designed as an entry point into ERP administration and business systems. Employees who demonstrate strong performance, initiative, and technical aptitude may have opportunities to advance into roles such as:

ERP Coordinator
ERP Analyst
ERP Administrator

The company is committed to supporting professional growth through training, mentoring, and hands-on experience with enterprise business systems.

Company Core Values

Our Mission

“To continue to be the leading in-flight and corporate catering company serving the Houston & Dallas Metro market by using locally sourced and sustainable raw ingredients, providing the most memorable and personalized attention to detail all while maintaining a fiscally sound budget and complying with the highest food safety standards.”

You must be willing to embrace our Company Core Values in the way you dedicate yourself to work:

CATCH

Customer Service
Accountability
Teamwork
Competitiveness
Honesty

Education 

High school diploma or GED required. Associate’s degree or coursework in Business, Information Systems, Supply Chain, Accounting, or a related field preferred. 

Experience 

Previous office, administrative, customer service, or data entry experience preferred. Experience using Microsoft Office, particularly Excel. ERP experience is a plus but not required. 

Preferred Qualifications 

Experience with ERP software or business systems. Knowledge of inventory, purchasing, or production processes. Experience maintaining spreadsheets or databases. Interest in technology, data analysis, or process improvement. 

Note: No prior ERP experience is required. We are looking for someone with strong attention to detail, excellent 

organizational skills, and a willingness to learn. Training will be provided.

Education 

High school diploma or GED required. Associate’s degree or coursework in Business, Information Systems, Supply Chain, Accounting, or a related field preferred.