ERP Implementation Specialist

 Summary:

The ERP Implementation Specialist partners with cross-functional stakeholders across Production, Sales, Inventory, and Operations to support ERP system design, implementation, and optimization. This role is responsible for gathering business requirements, mapping current and future-state processes, configuring system workflows and Bills of Materials (BOMs), documenting procedures, and leading system testing and validation efforts.

This individual contributor role requires a proactive, analytical self-starter who thrives in dynamic environments and can navigate ambiguity with confidence. The ideal candidate leverages data to drive decision-making, identify process improvements, and enhance operational efficiency.

The ERP Specialist serves as a functional leader—guiding cross-functional teams, aligning stakeholders, and ensuring system solutions improve internal workflows, elevate customer experience, and support scalable growth. This is a hands-on role for someone who both performs the work and coordinates across teams, without direct people management responsibilities.

Responsibilities:

• Identify short-term and long-term goals to improve order and product management in Agility
• Define process for creating and maintaining new items and document SOP’s
• Correct BOM’s when issues are shared by the production team
• Implement new work order codes for a cleaner and more effective order entry process
• Create a roadmap for new product implementation and coordination among many departments
• Collaborate closely with production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization
• When notified by purchasing of discontinued product, flag product and communicate with Sales Team. Once inventory is depleted, deactivate code in Agility.
• Complete requests for customer maintenance in Agility 
• Maintain data in Agility related to entry and production including but not limited to Supplier info, delivery routes and purchase orders
• Support Inside sales with rare product requests and project production
• Establish and maintain relationships with sales and production managers 
• Coordinate with Purchasing as needed for sourcing and product availability
• Suggest and implement improvements in the sales administration process
• Other duties as assigned  

• Works comfortably in ERP systems (Agility a plus) – ERP implementation experience is preferred.
• Experience with building BOM’s and overall BOM maintenance
• Workflow process experience
• Fluent in Microsoft Office products, particularly Excel
• Able to manage multiple projects simultaneously
• Works well in a fast-paced environment
• In-depth knowledge of the building materials industry preferred but not necessary
• Deep understanding and advocacy for user needs and pain points
• Excellent verbal and written communication skills to present ideas and build consensus
• A positive attitude along with a growth mindset
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Experience in a dynamic product management role or similar work experience
• Experience working in a matrixed environment, collaborating with cross-functional teams