ERP Senior Specialist

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide. 

• Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices.  

• Career Growth: Opportunities for internal mobility, leadership development, and continued learning. 

• Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires. 


• Inclusive Culture: Committed to diversity, teamwork, and sustainability 

Position Identification 

• Job Title - ERP Senior Specialist 

• Job Function – IT – ERP/EDI 


• Report to - IT Manager 


• Position is on-site, 5 days per week. Nashville, TN
  

Location: The ERP Senior Specialist position is located at our North American Headquarters in the AT&T (Batman) Building in downtown Nashville, TN. This position requires an employee to report into the office on a daily basis. Enjoy a collaborative work environment from Nashville's most iconic building featuring company-paid on-site parking, a cafe, gym, dry-cleaning services, and more

Job Purpose 

Manage and enhance SAP ERP (R/3 and S/4HANA) systems for Hankook Tire America Corp., overseeing SCM (Supply Chain Management) and FCM (Finance and Controlling Management) modules by performing system configurations, upgrades, and troubleshooting technical issues. Implement ERP solutions in collaboration with business units to support logistics, finance, and operational processes. Manage and monitor EDI infrastructure to ensure secure and accurate electronic communication with vendors and partners. Develop and maintain technical documentation for system changes and processes, provide user training, technical support, and guidance to internal stakeholders, and coordinate with global IT teams to ensure alignment of system standards and processes. 

Core Competencies 

• Demonstrate ability and solid work ethic to perform technical tasks including analysis, design, coding, debugging and implementation of software applications. 

• Investigate, analyze and resolve inquiries received by phone, email, or chat. 

• Collaborate with vendors and other departments to coordinate the projects and identify opportunities for improvement. 

• Maintain records and prepare reports to fulfill business requirements. 

• Perform additional duties as assigned by management. 

Qualifications 

• 2 years experience in SAP ERP implementation or SAP consulting projects.  

• 2 years experience with SAP R/3 and S/4HANA environments, including configuration of SCM and/or FCM modules. 

• 2 years experience working with EDI protocols (ANSI X12, EDIFACT, or equivalent) and EDI mapping/translation tools. 

• 2 years experience of SAP integration points with logistics, finance, and warehouse systems.  

• 2 years experience of analyzing business requirements, design solutions, and document functional/technical specifications. 

• 2 years of troubleshooting with a proven track record of resolving system incidents and performance issues 

• 2 years experience in providing user support and conducting ERP/EDI system training sessions. 

• Strong interpersonal and organization skills. 

• Team player with the ability to work independently. 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. 

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.