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Error Resolution Specialist

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Job Description - Error Resolution Specialist



 

Job Opening: Error Resolution Specialist 

Job Code: AZ 8005
Client: State of Arizona – Department of Revenue (AZDOR)
Location: 1600 W. Monroe St., Phoenix, AZ 85007
Type: Contract (through 06/30/2026)
Compensation: $20/hr W2 (All-Inclusive) or $21/hr 1099
Work Setup: Remote after 1st day onsite orientation (Local Candidates Only)  


🕒 Schedule 



  • Monday to Friday



  • 7:00 AM – 5:00 PM



  • 40 Hours/Week





📅 Important Dates
 


  • Application Deadline: Tuesday, September 3, 2025 @ 3:00 PM




  • Availability for In-Person Interviews: Within 1 week of posting close




  • Start Date: Within 2 weeks of offer





 
📝 Position Summary

Are you a detail-oriented problem solver with a knack for identifying and fixing issues? Join the Arizona Department of Revenue's Education and Compliance team as an Error Resolution Specialist.

You’ll be responsible for analyzing and resolving tax document and payment discrepancies. This role requires a sharp eye for detail, analytical thinking, and a customer-first mindset. After a brief onsite orientation, you'll enjoy the flexibility of working remotely.


🛠️ Key Responsibilities
 

  • Independently research, analyze, and validate tax-related documents and payments



  • Review and correct errors using internal systems and procedural manuals



  • Perform cross-referencing and mathematical calculations to ensure accuracy



  • Maintain productivity and precision in a deadline-driven environment





 
Required Skills (Must Appear on Resume)
 

  • Google Suite (Docs, Sheets, etc.)



  • Microsoft Word, Excel, and Outlook



  • Knowledge of banking credits and debits



  • Experience in tax document correction or error resolution preferred





Note: Resumes that do not include all required skills will be automatically rejected.


⚠️ Application Requirements
 


  • Local candidates only – must currently reside in Arizona



  • Must state current location on resume



  • Must be available for in-person interviews



  • Must be able to start within 2 weeks of an offer





 
🎯 Primary Skills
 
MS Office | Google Suite | Banking Credit & Debit | Tax Document Correction | Error Resolution
 



Compensation: $20.00 per hour






Original job Error Resolution Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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