Job Description - ESA Sales Representative (Remote Full-Time Position)
ESA is an upcoming contact center hiring sales agents to join our growing team! If you have previous experience in collection, auto sales, insurance, or cold calling then you will be a perfect fit! We require a minimum of 1 year of contact center SALES experience and qualified candidates must have intermediate computer skills. We offer a competitive hourly pay, $15.00/hour plus commission opportunity. This job can be done remotely from any location in the following states, LA, GA, FL, TX, MS, KY, RI, NC, and AL.
As a Sales Representative, you will present a memorable customer experience by using needs-based selling strategies—listening, probing, and educating—to determine the customer’s needs and choose the best products and services for them and their fur babies. This training class is tentatively scheduled to begin 8/4/25.
We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Please note that your application will not be considered if you do not complete the assessment.
Place outbound calls to customers who have visited the website
Selling services and upselling products to the customers on every call
Building a positive rapport across a variety of personality types
Continually maintaining a working knowledge of our products, services, and promotions
Assist customers with creating and completing a profile
A high school diploma
Leadership
At least one (1) year experience in call center (direct) sales experience
Cold calling, negotiation skills, high call volume experience
Adaptability, good time-management, decision-making skills
Ability to work comfortably under pressure and meet metrics
Must pass a criminal background check
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Paid Training
We offer a competitive hourly pay, $15.00/hour plus commission opportunity.
Uncapped commission opportunity based on performance and paid biweekly
Must be able to attend training for 3 weeks 9 am – 6:30 pm CST Monday – Friday.
ESA is open 7 days a week 9 am to 9 pm CST.. You MUST be willing to work a weekend day (Saturday or Sunday)
Your schedule after training could be 9a-5:30p, 12:30p-9p or a mix of both
Must have a designated work area free from noise and distraction
Must have high-speed internet at all times while employed
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