Escrow Assistant - Entry Level

Who you are:

Hometap is seeking a detail-oriented and organized Escrow Assistant to assist in managing the full lifecycle of escrow transactions. In this role, you’ll process orders, including obtaining title searches, tax certificates, municipal lien certificates, HOA documents, and payoff demands. The ideal candidate is a strong communicator with the ability to collaborate across teams and engage with customers via phone and email.

You don't need to have escrow experience to be a great fit for this role. We're looking for someone who brings a high level of organization, technical proficiency, and comfort working in a fast-paced, growth-oriented environment. We'll teach you the rest! This is an in-person position, working out of our Simi Valley, CA office.

What you'll do:

• Process escrow orders, which includes opening orders, ordering title searches, ordering tax certs, ordering municipal lien certs, ordering and processing HOA documents, and ordering and processing payoff demands.


• Support Escrow Officers throughout the lifecycle of an escrow transaction


• Perform essential clerical duties such as filing, answering phones, typing forms, and corresponding with parties to the transaction

What you bring:

• Strong problem solver, comfortable working cross-functionally to identify and troubleshoot questions 


• Excellent verbal and written communication skills, comfortable communicating with customers via phone and email


• Comfort working in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners


• A high degree of organization, while maintaining the flexibility to reprioritize quickly


• Self-motivated and capable of managing tasks autonomously


• Technical aptitude: proficient in Microsoft Office and Google Suites, and comfortable learning new systems


• Experience in the service industry and/or administrative work preferred

The salary range for this role is $50,000 - $60,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.