Job Description - Escrow Assistant - Show Low

Purpose


The Escrow Assistant delivers exceptional customer service and plays an integral part in changing the way a traditional escrow branch operates.


 


Essential Functions



  • Provides support to team and the office by delivering the finest customer services.

  • Provides assistance with all aspects of the transaction.

  • Strong interaction with agents, buyers and sellers.

  • Provides support to team and office by delivering the finest customer service and supporting administrative duties related to escrow closings.

  • Provides assistance with all aspects of the desk including full desk coverage when the Escrow Officer is out of the office.

  • Reviews title commitment and brings any exceptions to the attention of the Escrow Officer.

  • Orders demands and other documents within a timely manner of receipt of open order request and follows up as necessary.

  • Timely delivers all new transaction information to TC Services.

  • Packages new escrows and receipt deposits. Delivers receipts for earnest deposits to all parties to the transaction immediately.

  • Completes lender requests efficiently without delay.

  • Prepares documents for closing and handles the complete disbursement and follow up of all escrow transactions.

  • Communicates requirements and other information to clients including Title exceptions.

  • Interprets purchase agreements as they relate to closing and prepare all documents required for transactions.

  • Is proactive in assisting Escrow Officer in marketing efforts.

  • Other duties as assigned.


 


Education Requirements


High school diploma or equivalent          


 


Experience Required


Passionate about providing superior customer service


Problem-solving skills


Strong organizational skills


Detail-oriented


Passion for the real estate industry         

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