Escrow Associate

Description

Keystone Pacific Property Management, LLC is a prestigious Homeowners Association Management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.  

We have an excellent opening for an Escrow Associate to join our amazing environment with an opportunity for continuous growth and development, please read below! 

Summary: The responsibilities of the New Development Escrow Associate are to assist the Accounting division and Forward Planning teams by handling activities related to setting up accounts, providing documents, and providing information for resale properties within new development properties.  

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

We provide an environment for people that nurtures leadership, promotes personal success, and rewards those who exceed expectations. 

We are thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive, open feedback, and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive Salary
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD & D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• PTO
• 12 Paid Holidays (Floating Holiday, Half Days/Early office closure before certain major holidays)

Requirements

Essential Job Duties and Responsibilities:  

• Meeting daily deadlines for completion of HOA Certifications for lenders and escrow company.
• New owner set up & verification.
• Address inquiries from homeowners, lenders, escrow company and appraisers.
• Assist in new phase annexation by reviewing required documents, importing new address to data software, and implementing the new phase budget.
• Assist with lender HOA certification requests for developing projects.
• Address information inquires from homeowners, developers, lenders, and appraisers.
• Process builder and developer billing in new development accounts. 
• Maintain and monitor bond tracking and releases for new development accounts. 
• Participate in file maintenance.
• Set up and verify new homeowners.
• Process refunds to developers and owners for overpayment of assessments and/or fees.
• HOA Document maintenance and uploads for 3rd party partners.
• Disclosure of any pending Litigation matters for HOA.
• Process refunds for overpayment of assessments & fees.
• Perform common area takeoffs on consulting projects
• Assist supervisor as necessary.
• Special Projects as Assigned.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.

Qualification Requirements:  

• Must have a valid Driver’s License.
• Must have reliable transportation. 
• Ability to work under tight deadlines and consistently meet deadlines.
• Exhibit professionalism, professional attire, and demeanor always.
• Demonstrate effective strong verbal and written communication and listening skills.
• Demonstrate problem solving abilities.
• Must be proficient with computer programs, including Word, Outlook, and Excel.
• Demonstrate organizational skills and ability to independently prioritize daily workload.
• Must work effectively with co-workers and clients.
• Excellent interpersonal skills.

Education and/or Experience: 

• High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor’s degree preferred.
• Normally requires one-two years of experience in an accounting related position 

Work Environment: 

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!   

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.