Escrow Officer

Position Summary

Centurion Land Title is looking for a skilled Escrow Officer to lead the closing process from start to finish from managing in-person closings, preparing documents, coordinating with clients and team members, and ensuring each transaction is accurate and compliant. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering excellent customer service in every interaction. You’ll be a key player in helping buyers, sellers, and agents complete successful real estate transactions.

Essential Responsibilities

• Provide responsive and professional support to clients via phone, email, and in person.
• Conduct in-person real estate closings ("table closings") with accuracy and professionalism.
• Process, package, and ship completed closing files according to company procedures and compliance standards.
• Collaborate with Sales, Underwriting, and Escrow teams to ensure smooth and timely transaction flow.
• Maintain a clean, organized, and efficient work environment to support daily operations.
• Monitor and manage workload proactively, demonstrating a strong sense of urgency to meet daily deadlines and client needs.

Knowledge, Skills and Abilities

• Prior experience in escrow closing and processing.
• Strong working knowledge of the real estate industry and closing procedures.
• Excellent organizational and time management skills.
• Ability to manage multiple files and interact with clients professionally and confidently.

Experience and Training 

• Proficiency with Microsoft Office and familiarity with title production systems.
• High school diploma required; some college or relevant certifications preferred.

Physical Demands and Work Environment

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to occasionally lift office supplies, files, or small packages (up to 20 lbs).
• Regular use of hands and fingers for typing, handling paperwork, and using office equipment.
• May involve walking or standing during file retrieval, client meetings, or office support tasks.

Work Environment:

• Standard professional office environment with consistent in-person attendance required.
• Fast-paced, deadline-driven atmosphere with frequent interactions with clients, agents, and internal staff.
• Collaborative setting across multiple departments and locations.
• Noise levels are typically low to moderate.
• Office locations are climate-controlled and equipped with standard office furniture and technology.

Job Dimensions 

• Acts as a primary point of contact for clients, agents, lenders, and attorneys throughout the closing process. Maintains a professional demeanor and delivers a high standard of customer service.
• Works closely with title production, escrow processors, and administrative support teams across multiple office locations to facilitate smooth closings.

We offer a comprehensive Ruoff Strong Total Rewards benefits package designed to support the well-being and success of our employees. 

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and personal time to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Centurion Land Title is an affiliate company of Ruoff Mortgage. Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.