Esme Hotel: Houseman

Overall Scope and Responsibility:

Responsible for stocking supplies and carts, assist Room Attendants & Turndown Attendants, deliver guest request and special projects assign by Manager. To provide and maintain the highest possibly service standards to our clientele at all times.

Essential Duties:

• Assist room attendants with soiled linen and trash


• Sweep and mop walkways, stairwells, vending areas and foyers


• Clean and remove spots and spider mites from walls and doors. Clean doors to suites and thresholds


• Obtain amenities and supplies, rotate mattresses and move furniture as assigned by manager


• Maintain linen rooms in neat, orderly condition. Deliver items to suite on request. Assist in picking up dirty glasses and delivering clean glasses


• Assist with special projects as directed by Management.


• Assist in deep cleaning of guest rooms by moving furniture and cleaning specific areas


• Clean glass area on the balconies.


• Stock room attendant linen carts


• Inspect linen closets for excess supplies. This includes removing excess supplies linen carts and linen closets


• Collect and wash all glassware by running items in stewarding dishwasher. Returns items back to closets


• Keeps work area neat and clean.


• Assists in other areas assigned by manager such as lobby attendant, house attendant, and/or runner due to changes in weather, occupancy, scheduling.


• Assists in the linen truck delivery.


• Assists in the linen chute when advised by manager.


• Moves furniture when requested by manager.


• Reports any safety concerns to manager.

Job Knowledge, Skills, & Abilities

• Must be able to carry 75 lbs.


• Commitment to superior customer service and excellent customer service skills.


• Strong initiative and self-motivation.

• Fluency in job related English both verbal and non-verbal.
  
  
  
  • An appreciation and respect for the diversity of all individuals in the workplace.
  
  
  • Ability to handle pressure and work in a fast paced environment.
  
  
  • Minimum one year experience within housekeeping dept.
  
  
  
  


• Must be able to work days, evenings, and weekends as necessary.

No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.