CLASSIFICATION PURPOSE Thisnon-exempt job classification is responsible for completing the pre-qualification process associated with project estimates, maintaining all appropriate databases, and demonstrating sufficient detail related to documentation, customer contact, and computer usage; performs other workas required. ESSENTIAL FUNCTIONS The examples of functions listed in this job description are representative, but not necessarily exhaustive, of any one position in this job classification. Management may assign other functions not listed herein at its sole discretion.
Provides support to the estimating and bidding procedures
Completes the pre-qualification process
Completes the Bid Proposal Form, Bid Form, andBid packages
Maintains relevant client databases containing information on client references and client contacts
Faxes the scope letter andbid proposal tothe prospective client on time
Keeps all confirmation receipts verifying process documentation
Meets all established deadlines
Completes all work accurately
Demonstrates proficiency across an array of computer applications (e.g., MS Office especially Outlook, Word, and Excel, ZetaFax, Bid Schedule, American Contractor, and Google Browser);
Performs e-mail distribution correctly
Maintains the Plan Holder List by gathering, calling, and updating information as appropriate
Demonstrates good attendance
Attends meetings
Maintains all files, records, and documentation in a well-organized fashion
Communicates well with others
Demonstrates proper telephone etiquette (e.g., receiving calls and calling bidders)
Maintains composure while multi-tasking
Update Bid Schedule as needed
Send out monthly report ofBid Results
Demonstrates proper coordination skills when working withteam members from other functional departments
And provides excellent service (e.g., accurate, complete, and timely) to clients, work-site partners, and company staff in a courteous and efficient manner.
KNOWLEDGE
Principles, methods, and procedures associated with construction, landscape, and/or hardscape estimating, systems, market conditions, and trade practices; blueprints, scope of work, and specification drawings; unitcosts of requisite project materials; subcontractors and suppliers; company software, Windows Operating System, andthe Microsoft Office suite; time management; mathematical operations (e.g., algebra, fractions, percentages, ratios and proportions); and company customer service objectives, norms, and strategies.
SKILLS
Interpret informational sources (e.g., scope of work, blueprints, specifications, construction plans) related to the pre-qualification process; analyze, organize, and prioritize information efficiently; communicate with others effectively; work within Microsoft Windows, the Microsoft Office suite, and company software; time management, multi-tasking, and attention to detail; perform complex mathematical operations; exercise appropriate judgment in answering questions and releasing information; and provide excellent customer service by ensuring clients’needs are fulfilled inan accurate, complete, and timely fashion by demonstrating courtesy, efficiency, andprofessionalism.
COMPETENCIES
Business Acumen: Proactively views the estimating process as a revenue source, driver of gross margin, and an indicator of net profit; understands the role estimating has to overall project management; has an attention to detail that promotes financial value.
Results Oriented: Maintains focus on outcomes; is proactive and goal oriented; concentrates on meeting objectives, delivering to the required time, cost and quality; holds performance as more important than process; sets specific, measurable and company-relevant goals and takes efficient action to accomplish success.
Administrative Efficiency: Demonstrates highly-efficient time management skills; adept at multi-tasking to
accomplish goals; completes the pre-qualification process effectively, efficiently, and correctly; utilizes computer software applications appropriately.
Decision Quality: Consistently makes effective, timely, and sound decisions; solicits information from multiple sources prior to making a judgment; considers implications and contingency plans associated with all decisions.
Job Quality: Understands the relationship between job quality and customer service, satisfaction, and retention; ensures that estimating quality standards are met for every assignment.
Customer Service: Consistently exceeds customer expectations by working efficiently and ensuring that all job quality standards are met; maintains a pleasant, positive, and professional disposition to all customers; is friendly at all times.
Interpersonal Skills: Treats others with respect, collaboration, and support in such a way that work relationships are improved and morale is increased; communicates well with others.
EDUCATION/EXPERIENCE An example ofthe preferred education, training, and/or experience that demonstrates possession of the knowledge, skills, and competencies for this position includes: an Associate ofArts degree andat least one (1) year of commercial construction, landscaping, and/or hardscape estimating experience.
ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative ofthose that must bemetbyan employee to successfully perform the functions required by this job classification. Reasonable accommodation maybe made to enable an individual with qualified disabilities to perform the functions of this job classification, on a case-by-case basis. Frequent: sitting, time spent onthe telephone, repetitive use of hands to operate computers, printers, and office equipment, standing, bending and stooping, twisting of waist side-to-side, turning and flexion of the neck, lifting and carrying objects weighing upto50 pounds; occasional walking on uneven terrain for long distances.
SPECIAL NOTES, LICENSES AND CERTIFICATIONS
Pre-employment: Incumbents must sign the Confidentiality, Non-disclosure, and Non-solicitation Agreement prior to their first day on the job.
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