Estonian Speaking Customer Service for Real Estate industry

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the Real Estate industry. If you are passionate about helping others and have a keen interest in real estate, this position is an excellent fit for you. As a member of our team, you will assist clients with their inquiries, providing guidance and support in navigating the real estate market.

Key Responsibilities

• Handle customer inquiries related to real estate services, property listings, and market trends via phone, email, and chat in Estonian.
• Provide clients with detailed information about properties, including features, pricing, and availability.
• Assist customers with the purchasing and leasing processes, answering questions and facilitating communication.
• Document all customer interactions accurately in our CRM system, ensuring follow-up as needed.
• Collaborate closely with real estate agents and brokers to address client needs and concerns effectively.
• Stay updated on local real estate trends and industry developments to provide informed advice.

• Fluency in Estonian (both written and spoken) is essential; knowledge of English is a plus.
• Experience in customer service, particularly in the real estate sector, is preferred.
• Strong communication skills with an ability to build rapport with clients.
• Exceptional problem-solving abilities and a customer-oriented attitude.
• Proficient in using CRM systems and general computer applications.
• Strong organizational skills and attention to detail.
• Willingness to work flexible hours, including evenings and weekends when needed.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...