Evaluation Assistant - Lutherwood

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Where you fit in
The Evaluation Assistant serves as the first point of contact by answering the telephone and providing information and assistance as needed. (Front Desk support). Other duties include\: 

• Processes all incoming medical records documents (paper or electronic) and attaches to the appropriate patient chart in a timely fashion.
• Manages all incoming faxes and distributes as necessary to the appropriate individual
• Receive and scan all medical reports, q5/q15 sheets, DAPs, plus additional documentation that is apart of patient chart
• Send and tracks outgoing documents
• Follows up on outstanding documentation to ensure items are collected within agency policy and regulatory guidelines.
• Notifies the Quality Manager, MSA Director when outstanding documents have not been received despite multiple attempts to collect.
• Processes staff requests related to medical records to achieve effective coordination of care.
• Utilizes physician portals or other software, when necessary, to obtain medical records. (EPIC, etc.)
• Supports regulatory compliance 
• Compiles documentation in a timely manner for medical record requests.
• Works closely with billing and quality improvement team members regarding outstanding medical records.
• Assists Director, Clinical Operations in chart audits related to regulatory compliance.
• Other tasks may be performed as assigned 

 Your exceptional qualifications       

• High School Diploma or GED (required)
• Fluent in Microsoft Word and Excel (required) 

Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation and receive recognition for your achievements.

Apply today for immediate consideration.