Evaluations Manager

POSITION SUMMARY:

The Evaluation Manager is responsible for providing evaluation services to all CHA programs. The Manager is accountable for implementing the evaluation systems in programs to ensure best practice and continuous quality improvement. As a key member of the Implementation Team establishing sustainable evaluation practices across the agency including training of evaluators, methodology, and working with the Management Team and Executive Leadership Team to support and move the agency strategic vision forward.  

* Travel across NC on a regular basis is required for this role- MUST live in NC *

PRIMARY JOB RESPONSIBILITIES:

• Establish Evaluation KPI and provide reports of progress. Achieve measurable objectives.
• Maintain timelines and coordinates program evaluations of Teaching Family Model practitioners.
• Ensure compliance with the evaluation standards as outlined by the evidence-based practice.  
• Coordinate pre-evaluation training and post-evaluation conferences for participants in the evaluation process.
• Maintain a flexible schedule to participate in individual evaluations as both primary and secondary evaluator as necessary.
• Participate in the collection, preparation, and analysis of all data and consumer polls.
• Coordinate and participate in the completion of evaluation reports. 
• Participate in providing training and/or mentoring to others in order to maintain a pool of staff trained to support evaluation processes.
• Work cooperatively with the Implementation team and train, consult, or provide other assistance as needed.
• Assist with any Teaching-Family Services-related project. 
• Other duties as assigned by supervisor.

Supervision responsibilities:  

None

Core Competency Cultural

The Evaluation Manager understands the impact of his/her personal belief system on delivery of services and appropriately adjusts personal performance to ensure cultural sensitivity in interactions with others. 

Competency will be evaluated: Completion of the agency Cultural Competency training with an evaluation score of 80% or better at the end of pre-service and annually. 

All employees have the following expectations:

• Mission: Contribute to and enhance company mission
• Organization: Prioritize and plan work responsibilities appropriately
• Professional Development: Attend and/or successfully complete all required trainings and meetings
• Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
• Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
• Teamwork: Serve effectively as a team contributor on all assignments
• Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
• Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
• Cultural Competence: Is sensitive to the cultural, ethnic, and religious views of the children and families served, and in community and public contact.

ESSENTIAL FUNCTION:

Physical functions which are considered essential to the satisfactory performance of the job include the following: typing, professional writing, using the telephone, driving.

Children’s Hope Alliance is an Equal Opportunity Employer

Other Requirements: 

• Must have a high accuracy level in data collection and record keeping activities
• Must have basic computer and math skills
• Must be culturally sensitive to children and families and support cultural diversity throughout the program.
• Requires effective communication, decision making, interpersonal, leadership and professionalism skills and abilities.
• Must have a valid North Carolina’s Driver’s license 
• Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.

Education: 

Bachelor’s Degree and a minimum of 2-year’s experience in providing evaluation services within the Teaching Family Model. Supervisory experience in a health and human service field preferred.  

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl. 
• The employee must occasionally lift and/or move up to 30 pounds.  
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.  
• Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles. 
• The employee must occasionally travel to different locations in the course of work.

Salary expectations 

• New employees are generally hired at the midpoint of the posted salary range. However, the exact salary may vary depending on factors such as qualifications, internal equity, and the budget allocated for the role. 

Children’s Hope Alliance is committed to fostering, maintaining, and promoting equal employment opportunities. We recruit, hire, train, and promote employees without discrimination of race, religion, color, marital status, veteran status, physical or mental disability, national origin, sex, or age.