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Evening Receptionist/Call Center Operator

Job Description - Evening Receptionist/Call Center Operator



 




Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone.




Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.



  • Serves visitors by greeting, welcoming, and directing them appropriately

  • Notifies company personnel of visitor arrival

  • Directs visitors by maintaining employee and department directories

  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations

  • Contributes to team effort by accomplishing related tasks as needed

  • Answering phone calls in a swift, professional manner

  • Transferring customers to the appropriate personnel

  • Scheduling customers for service reservations







Requirements








  • Telephone Skills

  • Verbal Communication

  • Listening

  • Professionalism

  • Customer Focus

  • Organization

  • Handles Pressure

  • Familiarity with phone systems

  • Previous experience with Microsoft Office software preferred







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