Evening/Overnight Customer Service Representative

Description

We have immediate openings for Evening Shift Customer Service Representatives.

This position starts between $16-18 an hour. The next training class will July 21, 2025.

Located on a beautiful campus in Union, New Jersey, our state-of-the-art call center facility is the most advanced alarm and emergency monitoring center in the United States. As a Customer Service Representative, you will help customers all over the country.

We provide fully paid training and offer several schedule choices.

Come join our friendly and talented customer service team where you will continuously learn new skills and work together in our call center to help people and save lives!

Customer Service Representative Responsibilities:

• Monitor emergency alarm signals in a clean and modern call center environment
• Provide excellent customer service
• Collect information from our customers
• Follow company processes and procedures
• Bilingual Preferred

Requirements

• You want to work in a call center environment where you will help keep people safe
• You are detailed oriented
• You have solid communication skills
• You enjoy learning new skills and applications
• HS Diploma or GED required
• Access to reliable transportation
• No customer service experience required
• Proof of COVID - 19 Vaccination Required

Key Benefits:

• Competitive salary with sign-on bonus
• Fully paid training program
• Career advancement opportunities
• Work in a clean and modern office environment
• Paid vacation
• Paid holidays
• Health insurance benefits including dental & vision
• Generous 401k plan with company match