L

Event Crew Chief

icon building Company : Luther Burbank Center For The Arts
icon briefcase Job Type : Full Time
icon geo-alt Santa Rosa, Ca

Job Description - Event Crew Chief


Job Title:                     Crew Chief
Department:               Events
Reports To:                 Event Supervisor
FLSA Status:                Non-exempt/ $21.50 Hourly 
Schedule:                    Days/Evenings/Weekends

Purpose of the Position
To ensure accurate communication and execution of event needs as directed by shift supervisor; enforce fire code and public assembly safety; function as point of contact to event staff, clients, and patrons for problem solving and decision-making in real-time.

Key Relationships
immediate event supervisor, crew chiefs, event team, other departments, patrons, and clients

Key Results
  • Uphold conditional readiness of facility from a lens of life safety and positive patron experience
  • Anticipate and respond in a timely manner to meet patron and customer needs and expectations
  • Maintain focus on results and desired outcomes for events and assignments despite distraction and interruptions
  • Contribute to staff development efforts by providing training, guidance, and direction

Responsibilities
  • Oversee the floor in the absence of shift supervisor to direct staff
  • Work closely with shift supervisor to train, develop, and motivate event staff
  •  Support client’s event requirements; communicate logistical and equipment needs to the event staff
  • Inspect facilities, grounds, and equipment before, during, and after events to determine condition and readiness for occupancy
  • Secure non-utilized areas of the building at the Center
  • Create and maintain accurate documentation such as Visio diagrams and Venue Cube for event reporting and communicating with supervisor and manager
  • Notify maintenance department for any building or equipment issues requiring repair in a timely fashion
  • Responsible for the condition of the facility during their shift – including cleanliness, lighting, and safety hazards
  • Responsible for the proper sign-out and sign-in of equipment including set-up, break down, and transport
  • Ensure proper event set-up and break-down, oversee janitorial duties and limited technical needs before, during, and after events 
  • Ensure all equipment is properly operated, transported, and stored
  • Pull product(s), report usage, document what items are pulled, consumed, and returned to inventory
  • Maintain accurate documentation of usage sheets

Supervisory Responsibilities
Oversee Event staff during the shift and provide direct supervision in the absence of an Event Supervisor. Lead event team to accomplish shift goals.
Professional Qualifications
Associate of Arts or Science degree (A. A.) or equivalent from two-year college or technical school; or one-year of related experience and/or training, equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current Red Cross/CPR
Bi-annual Sexual Harassment Prevention training
Physical Requirements
While performing the duties of this job, the employee is regularly required to:
  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Talk and hear
The employee is occasionally required to:
  • Climb or balance
  • Stoops, kneels, crouch, or crawl
The employee must regularly:
  • Lift and/or move up to 25 pounds
  • Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include:
  • Close vision
  • Distance vision
  • Color vision
  • Peripheral vision
  • Depth perception
  • Ability to adjust focus

Knowledge, Skills, and Abilities
  • Knowledge of building code, fire code, public assembly requirements
  • Ability to assess risk to facility and patron
  • Working knowledge of internal HVAC system
  • Assess venue or room for event readiness – ability to identify temperature issues, missing details/conditions including cleanliness, signage, anything out of place, and safety hazards
  • Preferred experience in public assembly, security, hospitality
  • Preferred knowledge of theatre management and technical fundamentals in lighting and sound

Critical Skills:
  • Ability to perform basic mathematical functions in all units of measure, using whole numbers, common fractions, and decimals
  • Strong and precise attention to detail and follow through
  • Excellent verbal and written communication skills
  • Strong multi-tasking skills
  • Ability to deal with last-minute deadlines
  • Motivated initiative-taker
  • Problem-solving
  • Collaborator
  • Strong organizational skills
  • Ability to both take direction and self-initiative
  • Professional demeanor towards clients and co-workers
  • Ability to maintain flexibility in schedule

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
                       
Luther Burbank Center for the Arts is committed to creating a diverse work environment and is proud to be an equal opportunity employer.
 
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