Event Customer Service Representative - Entry Level

We are seeking a friendly and motivated Entry-Level Event Customer Service Representative to join our team. This role is perfect for individuals interested in customer service, event support, and community engagement who want to gain hands-on experience working at live events, promotions, and public-facing campaigns.

As an Event Customer Service Rep, you will interact directly with attendees, provide assistance, and help ensure a positive event experience. No prior experience is required—paid training is provided.

Key Responsibilities

• Greet and assist event attendees, guests, and participants

• Answer questions and provide information about events, services, or promotions

• Support event operations including check-in, setup, and breakdown

• Maintain a friendly, professional, and customer-focused presence at events

• Help resolve basic customer questions or concerns during events

• Work with team members to ensure smooth and successful event experiences

• Collect feedback and share insights with the team after events

Qualifications

• Strong customer service and communication skills

• Positive, outgoing, and professional attitude

• Ability to work in a fast-paced, public-facing environment

• Comfortable interacting with diverse groups of people

• Reliable, punctual, and team-oriented

• Must be 18+ and authorized to work in the U.S.

• No prior event or customer service experience required

What We Offer

• Paid training and on-the-job support

• Entry-level opportunity with growth and advancement potential

• Flexible scheduling depending on event needs

• Supportive, energetic, and team-oriented work environment

• Hands-on experience in events, customer service, and brand engagement

This Entry-Level Event Customer Service Representative position is ideal for individuals looking to build experience in customer service, events, hospitality, or marketing support while working in a fun, interactive setting.