Event Management / Event Planner / Event Marketing Associate - Rewarding Work

BCforward is currently seeking a highly motivated Event Management Associate for an opportunity in New York, NY 10179!

Position Title: Event Management Associate 

Location: New York, NY 10179 

Anticipated Start Date: 4/30/2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. 

Expected Duration: 6 Months Contract with possible extension 

Job Type: Contract – Onsite

Pay Range:

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). 

Job Description: 

As an Event Management Associate, you will be responsible for managing internal meetings; acting as the single point of contact for the client, engaging event partners as needed and supervising staff to exceed client expectations. 

The ideal candidate will have excellent client interaction, problem solving and decision-making skills, work well under pressure and be highly organized. 

This is an onsite five day a week front desk position.

Coordinate meetings and events within designated center. 

Work with internal partners in catering, audio visual and facilities to meet the clients’ expectations. Meet and greet each client daily, provide personalized high touch customer service

Adhere to standards of operations established for Conference Center

Handle day to day challenges clients present while driving towards a solution

Ensure maximum utilization of space to achieve yearly utilization goals

Participate in daily operations meeting as well as weekly review

Execute preconference call/meeting, and post conference call/meeting when applicable

Manage space issues, escalate unresolved issues to lead planner, manager

Cover reception desk essential functions; answering telephone calls, returning emails promptly

Strong communicator that is able to manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience.

Skills:

Effectively manage guest experience and expectations through a high level of tact and diplomacy

Highly organized with the ability to multi-task and apply judgment to priority

Working knowledge of audio visual systems

Flexibility to deal with a fast-paced, diverse environment 

MS Office skills, knowledge of EMS booking system (a plus)

Must be willing to work flexible shifts covering conference center hours and locations

Benefits: 

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. 

Keywords: 

About BCforward: 

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.  BCforward champions the power of human potential to help companies transform, accelerate, and scale.  Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.  Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.  BCforward is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.  To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.  As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.  BCforward will only use this information to complete the recruitment process.  This posting is not an offer of employment.  All applicants applying for positions in the United States must be legally authorized to work in the United States.  The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.  Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.