Event Program Manager - Join a Market Leader

The Events Program Manager (PM) is responsible for managing and leading the client, program planning, program execution, building client relationships, managing client financials, and engaging suppliers with client priorities, and bringing creative solutions to our clients and functions as the main client contact and works diligently to develop a strong relationship; along with managing clients.

Responsibilities
•Offers client dynamic experiences by providing workable and creative solutions
•Consults with client to determine goals, needs, objectives, and expectations of the program
•Remains current and knowledgeable about the industry to provide the client with creative and compelling concepts
•Schedules and facilitates client planning and debrief meetings to evaluate program results
•Is accountable for successful program outcome
•Collaborates with appropriate team members in internal kick-off, following program turnover from sales to operations
•Executes overall strategy and choreography of meetings and events
•Leads clients and other team members on operational site inspections
•Negotiates and manages supplier contracts, including deposits, attrition, concessions, guarantees, room blocks, and master accounts in conjunction with internal team members
•Manages and works with hotel and supplier staff to exceed customer expectations
•Provides best pricing, options, and program objectives
•Maintains logistical accountability of meetings
•Acts as liaison between customer, hotel, and all suppliers
•Creates and communicates all program specifications and program details and reviews and approves event orders
•Oversees design, marketing concepts and promotional campaigns, copywriting, and budget specific to the program in conjunction with other team members
•Sends appropriate post-program correspondence to all stakeholders
•Manages client budget with a focus for client cost savings while maximizing revenue opportunities
•Manages cost-savings, reconciliation, and invoicing
•Provides confident leadership for the client, planning team, and company through all actions and to be able to successfully execute programs
•Establishes, communicates, and monitors all timelines and budget parameters
•Works with all internal departments (as applicable per program) for the successful execution of the program
•Is responsible for on-site program execution and direction of travel staff
•Implements contingency plans as needed onsite
•Troubleshoots and solves onsite problems seamlessly
•Is responsible for identifying and sharing best practices and process improvements company-wide
•Gathers, shares, and applies learnings for continuous process improvement
•Perform other duties as assigned
•Travel expectations – potential of 25% or more of time annually

Qualifications
•Bachelor's Degree in Business, Hospitality, Event Planning or a combination of education and work and experience is required
•Minimum of 8 years of experience in the Hospitality and/or group/individual performance industry, with at least 3 years of meeting planning experience
•Proficiency in Microsoft Word, Excel, and PowerPoint
•Knowledgeable in Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration tools
 

Pay Details: $65,000.00 to $90,000.00 per year

Search managed by: Toni Matteson

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.