Event Security Guard - KeyBank Center

Summary

Event Security Guards ensure the safety and enjoyment of guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  This role monitors and controls the movements of patrons, visitors and contractors using various methods.

Duties & Responsibilities

• Provide a high level of service to patrons before, during, and after events. 


• Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.


• Greet, monitor and control the movements of patrons, visitors, employees and contractors.


• Conduct varying levels of screening of guests, employees and visitors as directed.


• Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).


• Remain calm and professional in all situations.


• Report pertinent information to supervisor.

Minimum Qualifications for the Position:

• High School Diploma or Equivalent.


• Must have strong customer service skills/experience


• Must be able to obtain New York State Security Guard Registration and be of good character;


• Previous law enforcement or security experience is preferred;

Work Environment & Physical Demands.  

• Must be able to lift up to 50 lbs.;


• Must be willing and able to respond to emergent situations;


• Must be able to work effectively with limited supervision at times.


• Must be able to stand, sit, walk for extended and varying periods of time

 Critical Competencies

• Communicate effectively;


• Treat guests in a kind and courteous manner;


• Respond to request for service and assistance;


• Follow policies, procedures, and instructions;


• Use time efficiently;


• Observe safety and security procedures.

Compensation

This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Western New York Arena, LLC is an Equal Opportunity Employer