Event Security Officer

Location: Ankeny, IA 50023
Employment Type: Part-Time
Pay: $17.50 per hour
Schedule: Multiple shifts available between 12:00 PM and 12:00 AM

Position Summary
Citadel Security USA is hiring Part-Time Unarmed Event Security Officers to support concerts, festivals, community events, and live entertainment venues throughout the Ankeny area. Officers play an important role in maintaining a safe atmosphere by monitoring event activity, assisting with access control, and supporting venue operations throughout each assignment.
Successful candidates should be dependable, customer-service focused, and able to remain calm and professional in active event environments.

Key Responsibilities

• Patrol assigned event areas on foot throughout the duration of the event
• Monitor entrances, exits, and designated access points
• Verify identification and credentials when required by venue procedures
• Assist with admission screening and entry operations
• Monitor stage areas, backstage access points, and performer entry locations
• Observe crowd activity and report safety concerns, disturbances, or suspicious behavior
• Help maintain orderly movement of guests in high-traffic areas
• Provide directions and assistance to attendees, vendors, and event personnel
• Communicate effectively with supervisors, event staff, and fellow officers
• Complete incident reports and activity documentation as required
• Follow all client instructions, site procedures, and company policies

Minimum Qualifications

• Must be at least 18 years of age
• Ability to work shifts scheduled between noon and midnight
• Strong communication and interpersonal skills
• Ability to remain professional while interacting with large crowds
• Reliable transportation and dependable attendance
• Ability to stand and walk for extended periods
• Capable of following written and verbal instructions

Preferred Qualifications

• Previous experience in event security, guest services, hospitality, or customer service
• Experience working concerts, festivals, sporting events, or public gatherings
• Familiarity with access control procedures and crowd management practices
• Strong observation and problem-solving abilities

Work Environment

• Fast-paced event venues with frequent public interaction
• Primarily standing and walking throughout assigned shifts
• Indoor and outdoor assignments depending on event location
• Variable crowd sizes and event attendance levels
• Weekend, evening, and holiday work may be available

Benefits

• Paid training
• Flexible part-time scheduling
• Opportunity to work a variety of events and venues
• Professional development and advancement opportunities
• Supportive team environment

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.