Event Security Officer

Citadel Security USA is expanding its Special Events Team and is seeking professional, dependable individuals for Event Security Officer opportunities in the Fort Collins area. This position supports a variety of events, including concerts, festivals, sporting events, private functions, community gatherings, and corporate venues.
Event Security Officers play an important role in creating a safe and welcoming environment for guests, vendors, performers, and event staff. Successful candidates are customer-focused, attentive, and capable of maintaining professionalism in fast-paced public settings.

Hiring Event Information

• Location: Fort Collins, CO 80524
• Position Type: Event Staff
• Officer Type: Unarmed
• Pay Rate: Up to $18.00 per hour

Position Overview

This role is designed for individuals who enjoy working in public-facing environments and can adapt to changing event conditions. Assignments may vary based on venue size, attendance levels, and operational requirements.
Security Officers are expected to maintain a visible presence, support event operations, assist guests when needed, and respond appropriately to safety concerns while following established procedures.

Key Duties & Responsibilities

Venue Security & Monitoring

• Patrol designated event areas, entrances, exits, and restricted sections
• Maintain awareness of guest activity and venue conditions
• Monitor for safety concerns, policy violations, or suspicious behavior
• Help protect event property, equipment, and authorized access areas
• Provide a professional and visible security presence throughout the assignment

Access Control

• Verify tickets, credentials, wristbands, badges, or event authorization
• Monitor designated entry and exit points
• Conduct bag inspections when required by venue policy
• Assist with access restrictions for performers, vendors, staff, and VIP areas
• Enforce event rules and site-specific procedures professionally

Crowd Management

• Assist with crowd movement during arrivals, departures, and peak attendance periods
• Monitor gathering areas to help maintain orderly conditions
• Support traffic flow within event spaces and pedestrian pathways
• Observe developing situations and communicate concerns promptly
• Assist with line management and directional guidance when necessary

Incident Response

• Responding to disturbances, medical situations, or security-related concerns
• Use effective communication and de-escalation techniques when addressing conflicts
• Coordinate with supervisors and emergency personnel when appropriate
• Follow emergency procedures and incident response protocols
• Maintain composure and sound judgment during high-activity situations

Reporting & Documentation

• Complete incident reports accurately and professionally
• Record unusual activity, security concerns, or operational issues
• Communicate important information to supervisors and event management
• Maintain documentation in accordance with company standards

Customer Service

• Provide assistance and directions to guests and visitors
• Answer questions in a courteous and professional manner
• Promote a positive experience while maintaining security responsibilities
• Interact respectfully with event staff, vendors, performers, and attendees

Qualifications

Minimum Requirements

• Must be at least 18 years of age
• Ability to work in crowded public environments
• Strong verbal communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Reliable attendance and professional appearance
• Ability to follow instructions and site-specific procedures
• Personal transportation required to travel to assigned event locations

Preferred Qualifications

• Previous experience in event security, customer service, hospitality, or crowd management
• Experience working concerts, festivals, sporting events, or public gatherings
• Familiarity with access control procedures and guest screening
• Experience writing reports or documenting incidents

Skills & Competencies

• Strong observational abilities and attention to detail
• Sound judgment and decision-making skills
• Professional conflict resolution and de-escalation techniques
• Effective verbal communication
• Ability to work both independently and as part of a team
• Situational awareness in fast-moving environments
• Ability to maintain confidentiality when handling sensitive information

Work Environment

• Indoor and outdoor event venues
• Standing and walking for extended periods
• Large crowds and high-traffic public environments
• Day, evening, weekend, and holiday assignments may be available
• Work conditions may vary based on venue, weather, and event size

Why Join Citadel Security USA?

• Competitive hourly pay
• Flexible event-based scheduling
• Opportunity to work a variety of concerts, festivals, sporting events, and special venues
• Professional training and operational support
• Gain valuable experience in event security and crowd management
• Advancement opportunities for dependable team members

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.