Events Coordinator

Job Title

Events Coordinator

Job Description Summary

Job Description

POSITION SUMMARY

The Events Coordinator plays a key role in supporting planning, coordination, and execution for meetings and events at client sites. This individual is the liaison between the Client’s employees or Client’s Events Team, acting as their partner in coordinating all logistics. This includes aligning on event expectations, themes, and details, as well as coordinating with outside vendors, internal teams, and key client stakeholders. We are seeking a passionate and driven professional to act as a key point-of-contact. The ideal candidate will be a motivated individual who is highly organized, a strong communicator, and adaptable to the client’s everchanging needs.

Essential functions and responsibilities

• Oversee event coordination from start to finish, including pre-event, day-of event, during event, and post event activities, such as planning efforts with internal and external partners, ensuring day-of punch lists are complete, providing boots-in-the-ground support for troubleshooting and to address questions and concerns, ensuring smooth event breakdown, and gathering attendee feedback.
• Act as the daily point of contact for all employees, hosts, and clients by answering questions and delivering on needs related to meetings or events.
• Support the development and implementation of all standard operating procedures and protocols, aligned with the client’s objectives.
• Ensure event attendee feedback is reported to leadership to ensure operational efficiencies are developed that pertain to the service delivery of a meeting or event.  
• Support improvements to processes and procedures in pursuit of excellence for all event hosts and attendees.
• Communicate warmly (both oral and written), clearly, and effectively with all stakeholders.
• Partner with internal partners, such as Janitorial, Facilities Management, AV, Catering, Security, and Reception to ensure all aspects of the meeting or event is addressed.
• Maintain strong knowledge of all rooms, configuration options, AV/ technology, and available amenities; proactively make recommendations based off user needs and meeting requirements.
• Provide “White Glove” service to executives and key stakeholders.  Ensure prompt and efficient follow up on any issues/ requests.
• Execute on needs for seating arrangements, room set-up, décor, signage, and any other needs required by the event host.
• Abide by the escalation protocols set forth by having all required knowledge of cross functional teams’ responsibilities. 

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Experience with face-to-face interaction with customers 
• Strong attention to detail 
• Flexible and able to accommodate irregular and/or extended hours
• Strong verbal and written communication skills
• Ability to work in a fast-paced, high-volume environment
• Foundational computer experience, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint 
• Ability to interact with clients and customers at all levels of the organization 
• Ability to prioritize and multi-task job duties
• Ability to lift 40 pounds repetitively
• Position might require frequent reaching, bending, standing, and sitting for prolonged periods

IMPORTANT EDUCATION

• Minimum of high school diploma or general education degree (GED). 
• College degree and/or related experience and training preferred. 

IMPORTANT EXPERIENCE 

Minimum of 2 years of related work experience in event planning, corporate events, hospitality, stage management, restaurant/bar operations, workplace experience, or other high-touch service environments requiring end-to-end coordination and execution of events and experiences; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the role.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $28.41 - $33.42

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”