Company Overview Puzzle Box Academy is a private school dedicated to serving children from Pre-Kindergarten through 12th grade who are impacted by Autism and other developmental delays such as ADD/ADHD. The Academy offers a comprehensive, research-based educational and therapeutic program, emphasizing individualized learning plans, year-round schooling, and a low student-to-teacher ratio to foster optimal growth and development.
Overview The Administrative Assistant to the Chief Operations Officer (COO) provides direct administrative and clerical support to ensure the efficient daily operation of the COO’s office. This role supports organization, documentation, communication, and operational consistency.
The position requires strong attention to detail, discretion, and the ability to create structured systems, including the development of Standard Operating Procedures (SOPs) that support organizational efficiency and compliance. This role does not carry independent decision-making authority unless delegated by the COO.
Responsibilities
Administrative & Clerical Support
Manage and maintain the COO’s calendar and schedule appointments
Coordinate meetings and prepare agendas and materials
Take and distribute accurate meeting notes with action items
Draft professional correspondence, memos, and executive communications
Maintain organized digital and physical filing systems
Standard Operating Procedure Development
Create, format, and maintain Standard Operating Procedures (SOPs) as directed
Document workflows and internal processes to improve efficiency
Assist departments in organizing and standardizing written procedures
Ensure all SOPs are formatted consistently and stored appropriately
Communication & Coordination
Serve as a point of contact for directors and staff regarding access to the COO
Send reminders regarding deadlines and reporting requirements
Ensure timely and professional communication from the COO’s office
Support preparation for executive meetings
Documentation & Reporting
Compile, format, and organize operational reports
Track due dates for reports and follow up with department heads as instructed
Assist in preparing executive presentations
Office & Logistical Support
Assist with organizing events to include catering, setup and breakdown
Coordinate travel arrangements and event logistics as needed
Support preparation for executive meetings
Confidentiality & Professional Standards
Maintain strict confidentiality regarding personnel, student, and organizational matters
Represent the COO’s office in a professional and respectful manner
Adhere to all HR policies and operational procedures
Minimum Education & Experience Requirements:
High school diploma required; associate or bachelor’s degree preferred
2+ years of administrative or clerical experience
Demonstrated ability to create and document Standard Operating Procedures
Advanced proficiency in Microsoft Office, including:
Microsoft Word (advanced formatting, document structuring, templates)
Microsoft Excel (formulas, data organization, basic reporting functions)
Microsoft PowerPoint (professional presentation development)
Strong organizational skills and attention to detail
Clear and professional written and verbal communication skills
Ability to manage multiple tasks with accuracy and accountability
Preferred Qualifications:
Organization and time management
Process development and documentation
Professional communication
Reliability and follow-through
Confidentiality and discretion
Team-oriented support mindset
Strong organizational and communication skills
Apply today if you are looking for a meaningful career!
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