Executive Administrator

Are you our future executive administrator? 

We’re looking for an all-star executive administrator to join our growing team at our headquarters. If you are the one, your goal will be to become the beating heart of our business – to help us keep our office organized and running smoothly as we work to establish our company as the #1 authority in IT as a Service. 

Our executive administrator must have an eye for detail and anticipate needs around the office. The right candidate will recognize the value in every person on our team and collaborate with departments as needed to ensure seamless internal operations.  

What your typical week will look like 

• Collect and sort mail.  

• Routine bookkeeping, which may include running bank deposits. 


• Maintain general office files, including vendor files and client files. 


• Oversee maintenance requests for our offices in Pittsfield and Boston, MA, and Asheville, NC. 


• Purchase office supplies and maintain proper stock levels. 


• Assist with bi-monthly company lunches – organizing, pickup, and cleanup. 

• Assist the Chief Executive Officer with tasks to maintain a cohesive office, which may include booking meetings, handling day-to-day work, and anticipating additional needs. 


• Aid with shipping and receiving packages. 


• Ensure all inventory and client equipment are handled, stored, and labeled properly.  


• Properly escalate tickets to the dispatcher for onsite scheduling. 
  
  
  

Educational background  

High school diploma or equivalent.

Skills and required knowledge 

• Experience managing a professional office environment.


• Good verbal and written communication skills. 


• Positive attitude towards people and problems.


• Basic bookkeeping with QuickBooks.

• Ability to self-start, work independently and achieve high standards to meet multiple deadlines.  


• Work effectively with a staff in a team-oriented environment with a positive, can-do attitude.  


• Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.  


• Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.  


• Excellent problem-solving skills in both mundane and highly sensitive, albeit complex situations.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.