Executive Assistant

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*

*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*

Executive Assistant

JOB PROFILE SUMMARY
The Executive Assistant provides high-level administrative and project coordination support to one or more senior executives at Peckham, enabling the leader they support to focus on strategic initiatives and organizational priorities. This role manages complex schedules, communications, and confidential information while fostering strong relationships across all levels of the organization. The Executive Assistant exercises sound judgment, anticipates executive needs, and coordinates activities that require a thorough understanding of Peckham's policies, practices, and mission. The Executive Assistant serves as a trusted partner, maintaining confidentiality, fostering strong internal and external relationships, and supporting the mission-driven operations of Peckham.

Career Level:
P2

CAREER LEVEL DESCRIPTION

• Applies practical knowledge of job area typically obtained through advanced education
• Works independently with general supervision
• Has some independence in decision making but still requires guidance and support
• Problems faced are difficult but typically not complex
• May influence others within the job area through explanation of facts, policies, and practices

JOB FUNCTIONS
Remote Work Capable: False

ESSENTIAL FUNCTIONS

• Build a strong working relationship with the executive they are supporting, developing a deep understanding of their priorities, preferences, and leadership style.
• Provide thoughtful support that helps the executive stay focused on strategic goals, offering perspective and anticipating needs as part of a trusted partnership.
• Proactively manage the executive’s calendar, balancing priorities across internal meetings, external engagements, travel, and personal time.
• Anticipate conflicts and reschedule with minimal disruption.
• Prepare agendas, briefing documents, and background research for meetings.
• Attend meetings when needed, take notes, and ensure follow-up actions are tracked and completed.
• Lead or support the execution of departmental projects, ensuring alignment with strategic goals.
• Track milestones, manage timelines, and coordinate cross-functional collaboration to drive results.
• Coordinate complex travel arrangements and accommodations.
• Understand the team’s business plan and key results (OKRs), and actively support the review process.
• Use WorkBoard to monitor progress, surface insights, and support alignment with objectives.
• Plan and execute internal and external events, including leadership offsites, team-building activities, and stakeholder engagements.
• Manage logistics, vendors, and communications to ensure successful and impactful experiences.
• Handle sensitive information with the utmost confidentiality and integrity.
• Maintain secure systems for document management and compliance with corporate policies.
• Prepare and submit accurate expense reports for the executive and departmental activities.
• Ensure compliance with company policies, reconcile receipts, and resolve discrepancies promptly.

REQUIRED FOR ALL JOBS

• Demonstrate respectful, compassionate, and service-oriented behavior when interacting with team members, staff, and other departments.
• As required by some customer contracts, Peckham employees may be required to obtain and maintain relevant professional certifications and/or security clearances as a condition of employment. This requirement will be determined based on the specific needs of contract.
• Comply with all policies and standards.
• Maintain safe and clean work environment.
• Promote Peckham’s vision values and services to all team members, staff, customers, and stakeholders.
• Assist in maintaining organizational wide quality standards.
• Regular and predictable attendance are required of this position to support the team and needs of the operations.
• Other duties as assigned.

PEOPLE LEADERSHIP RESPONSIBILITES
Individual Contributor

QUALIFICATIONS

• Bachelors Degree in a related field. Required
• or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Required
• 2 - 3 years years of experience in an executive assistant or high-level administrative support role. Preferred
• Experience in the vocational rehabilitation field, and/or have worked with a non-profit organization. Preferred
• Experience supporting senior executives or nonprofit leadership. Preferred
• Experience creating and analyzing spreadsheets and presentations Required
• Advanced working knowledge of Microsoft Office Suite (i.e., PowerPoint, Word, Excel, and shared collaborative tools such as SharePoint, BoardEffect, WorkBoard, WorkDay and/or OneDrive for Office 365) - Required
• Understanding Peckham’s mission, service, and goals. - Required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Required
• Ability to perform research and analysis of reports as needed and provide briefing reports. - Required
• Excellent customer service and communication skills. - Preferred
• Flexibility to take on a wide range of responsibilities to support the C-Team. - Preferred
• Strong strategic thinking and complex problem-solving skills supported by analytic orientation and a detail-oriented approach. - Preferred
• Understanding of how various functional groups and/or strategic leaders in the company interrelate and a high EQ for influencing various stakeholders towards executive leadership goals & directives. - Preferred

COMPETENCIES

• Communication (P2)
• Relationship Management (P2)
• Initiative, Leadership & Influence (P2)
• Quality and Results Oriented (P2)
• Business & Vocational Rehabilitation Acumen (P2)
• Critical Thinking (P2)
• Self-Development & Awareness (P2)
• Decision Making (P2)
• Problem Solving (P2)

PHYSICAL DEMANDS/WORKING CONDITIONS
Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Frequently
• Lifting Occasionally
• Carrying Rarely
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Rarely
• Stooping Occasionally
• Kneeling Rarely
• Crouching Occasionally
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Frequently
• Hearing Frequently
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Occasionally

Working Environment

• Extreme cold Rarely
• Extreme heat Rarely
• Noise Rarely
• Temperature Change Rarely
• Confined Spaces Rarely
• Exposure to Cleaning Agents Rarely
• Limited Natural Light Occasionally
• Artificial lighting Frequently
• Screen Time Frequently
• Digital and Office Equipment Frequently
• Exposure to Cleaning Agents

Mental Demands

• Comprehension:
  The person in this position must be able to understand direction and adhere to established procedures Frequently
• Organization:
  The person in this role must be able to gather and classify information Occasionally
• Reasoning and Decision Making:
  The person in this role must use logic to make decisions quickly and effectively. Frequently
• Communication:
  The person in this position must be able to express and exchange ideas and meaning with colleagues Constantly
• Resilience:
  The person in this position needs to adapt well in the face of workplace stressors such as customer service complaints and juggling competing priorities Frequently

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled.  Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
• Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
• Email us at [email protected]
• Call us at (517) 316-4000
• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Location:

Worker Sub-Type: