Executive Casino Host

Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere


• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations


• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals


• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program


• Attract, develop, and retain new player patronage through personalized service


• Assist in the development of programs to increase player worth while staying with established comping guidelines


• Greet and host customers, maintaining a high standard of courtesy, friendliness, and hospitable attitude


• Assist customers in following procedures to obtain complimentary privileges


• Assist in planning and executing special events and programs to stimulate revenue growth, improve operational costs, and enhance customer service levels


• Arrange special events for quality customers, including, but not limited to, air and ground transportation, accommodations, and tickets to sporting events


• Observe all employees in their contact with guests and work with management to improve friendliness and courtesy


• Assist with phone solicitation


• Perform other duties as assigned

Compensation:

• Target Salary Range: $90,000 - $110,000

Additional Benefits:

• $7 Daily Garage Parking

Physical Demands & Work Environment:

• Regularly required to see, talk, hear, walk, and stand


• Frequently required to use hands to handle, feel, and reach


• Occasionally required to sit or stoop


• Occasionally lift and or move up to 30 pounds


• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.


• Schedule flexibility may be required based on business needs.