Executive Director

Description
Viva Senior Living at Albany is looking for a Hero in our next, Executive Director!
Come Join our team if you have a passion for seniors!
The Executive Director is responsible for the overall management of the community. Continually ensuring the high-quality care and service plans of residents, while adhering to budgetary guidelines, and enforcing the Policies and procedures set in place with Viva Senior living. Also, responsible for compliance with federal, state, local and policies, procedures and regulations.
The ideal candidate will be a vibrant, smart, energetic individual who will be a collaborative leader and manager for our multi-faceted programs and business operations of our senior living community.

Essential Functions:
Community Relations:
Develops and implements community programs; while soliciting feedback from residents, families, and others to maintain and/or improve community hospitality and services
Establishes fruitful relationships with other community department heads to ensure high quality resident care while fostering an inter-departmental cooperation.
Supervises and monitors nursing services (if applicable) to ensure high quality nursing delivery systems
Oversees resident care on a daily basis; conduct daily rounds; implement quality assurance programs for all departments.
Establish positive rapport with regulatory agencies; keep updated on changes in federal, state, and local regulations
Oversee facility management of the community
Directs community safety and loss prevention program; monitors adherence to safety rules and regulations and takes remedial action when necessary
Contacts the resident’s family when a change in services is needed. Leads and participates in a resident/family conference to review changes in services
Ensures a high degree of customer satisfaction
Assist in the development of the residence’s budget and be proactive with needs and concerns
Financial:
Plans and develops operating budgets
Regularly monitors department performance and regularly analyzes the community P&L status taking corrective action when necessary
Is prepared for and attends meetings as needed to discuss growth opportunities
Trains community management in pertinent cost control techniques
Directs and monitors community inventory control systems
Responsible for managing all contracted services
Marketing :
Maintain a high level of occupancy
Communicates with Community Engagement Director Effectively to ensure Marketing strategies are in place
Communications with executive team to make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures
Associate Relations :
Oversees the recruitment, selection, retention and termination of all community associates
Ensures adequate and effective orientation and training of community job-specific duties
Supervises and evaluates all community managers by providing ongoing coaching and timely feedback
Ensures that all associates meet or exceed standards of appearance, sanitation and health
Establishes positive associate relations programs, recognition programs and practices
Oversees and manages the community compensation, recommending wage increases and adjustments when necessary
Ensures that all staff maintains and protects the confidentiality of resident information at all times
Provides an “open door” to associates and address any concerns and grievances within a timely manner and in accordance to company standards
Ensures the appropriate handling of on-the-job injuries as reported by associates
Provides leadership and direction in the marketing of the residence including developing relations with local referral sources Represents the residence to the community, family members, and visitors and develop positive relations with all customers
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Salary Depending on Experience and Qualifications
Requirements
Experience:
Executive director for a senior living community: 2 years (Preferred)
License/Certification:
Assisted Living Administrator License (Required)
Qualifications
One year experience in long term care, assisted living, the hospital industry, or other human service field
Supervisory and management experience
Excellent Customer Service
Ability to handle multiple priorities
Able to direct the work of others
Excellent verbal and written communication skills
Good organizational and time management skills
Experience with Seniors
Able to make responsible choices and decisions and act in the resident’s best interest
Areas of Responsibility
Resident Care and programming
Recruiting, hiring and training
Administrative; completion and organization of team member and resident files
Budget and financial leadership

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