Find your calling at Mercy!

The Executive Director of Ambulatory Operational Performance & Integration is responsible for optimizing operational performance across Mercy Health’s ambulatory care settings, including primary care and GoHealth Urgent Care. This role will lead initiatives to enhance efficiency, quality, and patient experience while ensuring alignment with Mercy Health’s mission and strategic objectives. Additionally, the position will oversee business intelligence functions to drive data-informed decision-making and continuous improvement.

Position Details:

Executive Director - Ambulatory Operations

Mercy Operational Excellence

Requirements:

• Master’s degree in healthcare administration, Business Administration, or related field required.

• Minimum of 10 years of progressive leadership experience in healthcare operations, with a focus on ambulatory care.

• Proven track record in operational performance improvement and integration.

• Strong analytical skills and experience leading business intelligence functions.

• Excellent communication, collaboration, and change management skills.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.