Executive Director, Emerging and Advanced Technology for Care Delivery (Remote)

Upon start, candidate must reside in an authorized state, including CA, CO, OR, WA, HI, GA, MD, VA, or District of Columbia.
Job Summary:

The position will be responsible for driving initiatives related to emerging and advanced innovative technologies for Care Delivery Technology Services (CDTS), such as artificial intelligence, automation, and machine learning, and more. The executive director will lead a team dedicated to understanding opportunities across new and advanced technologies to enhance experience and outcomes across the care delivery technology journey. Through this knowledge, the position will support CDTS product and service leadership in discerning key opportunities for innovation that advance broader organizational priorities, for incorporation into their respective portfolios’ strategic roadmaps.

Strategy & Vision: This position will partner with CDTS product and service team leadership to define a strategic roadmap for emerging technology initiatives across the care delivery technology portfolios. In this function, the position will collaborate with CDTS, markets, clinical teams, care delivery operations, KP enterprise-wide Gen AI councils, and more to understand and bring forward opportunities that leverage innovative technologies to advance the care delivery journey and broader organizational priorities. The technologies explored will reflect industry trends; for example, the focus may be on artificial intelligence, automation, and machine learning in the immediate future, but the executive director will be responsible for evolving that focus in response to market advances.

Proof of Concepts: This position will help drive the execution of CDTS’s new and emerging technology strategies by partnering with internal and external stakeholders to design and pilot proof of concepts. This position will also be responsible for partnering with product and service teams to launch and scale the proof of concepts, and for collaborating with the Value Realization Office to define and measure the programs’ outcomes and opportunities for broader implementation.

Industry Analysis: This position is responsible for staying up to date and educating broader CDTS leadership on relevant industry trends and industry disruptors. The position will utilize external resources to understand the emerging technology landscape, within and beyond healthcare, and its relevant applications. This role will lead a team and set guidelines for what is relevant for further expertise development. They will also establish guidelines for credibility to ensure the integrity the ideas and opportunities brought forward to CDTS.

Ongoing Education: This position will shape the future trajectory of education related to innovative technology across CDTS. This role will develop a strategy for distributing learnings and gathering direct feedback for innovative ideas from teams. This role will use best practices to engage stakeholders, create a culture of continuous learning, and execute transformative change across teams.

Essential Responsibilities:

- Staying current on industry best practices and innovative approaches related to emerging technology solutions across the care delivery journey
- Understanding and collaborating with all stakeholders involved in innovation and emerging technology work across KP, including CDTS teams, the KP enterprise-wide Gen AI councils, partners, vendors, etc. For example, this may include teams focus on artificial intelligence, automation, and machine learning
- Connecting with KP leadership and enterprise-wide Gen AI councils to ensure CDTS’s emerging technology strategies and visions are connected and aligned to broader organizational strategies
- Collaborating with CDTS product group leads to shape their strategic roadmaps based on expertise and understanding gathered internally and externally
- Collaborating with Customer Relationship Management and Market Operations teams to develop relationships with key leaders in each market and partner with them to understand and support their strategic initiatives, business priorities, and program delivery related to new, emerging, and advanced technologies
- Identifying opportunities through internal and external partners to design and pilot proof of concepts for the emerging technologies; then partnering with product and service teams to actually launch and scale the proof of concepts and measure their outcomes