Executive Director - Hospice

General Purpose

The Hospice Executive Director is responsible for administering the day-to-day operations of the hospice program and ensuring that all services are delivered in accordance with organizational policies, state and federal regulations, and the mission, vision, and values of the agency. This role provides leadership, oversight, and

strategic direction to ensure high-quality, compassionate hospice care.

Essential Duties

• Foster positive partner relations and promote high levels of morale, engagement, and communication
• Maintain effective communication with supervisors, providing updates on daily operations and proposing solutions to issues
• Build and maintain strong working relationships with staff, leadership, and the community
• Organize and operate the agency in compliance with state and federal hospice regulations
• Direct ongoing agency functions and maintain liaison among the Governing Body, Professional Personnel, and staff
• Establish administrative procedures and maintain records required for operational decisions and regulatory reporting
• Ensure effective communication systems among hospice staff, care teams, patients, families, and legal representatives
• Maintain and implement policies and procedures related to hospice care, operations, management, and performance evaluation
• Facilitate interdisciplinary group (IDG) involvement in policy development
• Recruit, hire, and retain qualified staff in sufficient numbers to meet patient care needs
• Oversee partner orientation, training, and annual education compliance
• Ensure adherence to company policies, state and federal regulations, and report violations as required
• Uphold confidentiality, integrity, and the organization’s mission and values
• Respond effectively to change and manage additional projects as assigned
• Ensure safe performance of duties without posing risk to self or others
• Oversee Performance Improvement, Utilization Review, and Peer Review programs
• Supervise and evaluate all professional and administrative staff
• Develop, maintain, and oversee personnel records for all staff members
• Contract for services not provided by paid staff
• Develop and manage the agency budget, including:

-Monthly financial reporting to the Regional Director

-Annual financial reporting to the Governing Body

-Compliance with payroll laws and regulations

• Ensure the agency meets budgeted financial and census goals
• Advise the Governing Body on insurance needs and maintain required policies
• Direct community relations and represent the agency on civic and professional boards
• Serve as liaison with state and national hospice organizations
• Ensure accuracy of public information materials and activities
• Ensure compliance with Start of Care goals and regulatory expectations
• Participate in surveys, audits, and required follow‑up reporting
• Attend required in‑services and continuing education to maintain licensure and stay current in the field
• Protect patient rights, including privacy, dignity, and the right to voice concerns
• Follow corporate compliance guidelines and report occupational hazards as required
• Adhere to safety regulations, including infection control, fire safety, and equipment procedures
• Perform other related duties as necessary and as directed by supervisor.

Qualifications

• Bachelor of Arts or Bachelor of Science degree in a healthcare field, human services administration, or equivalent administrative experience in a healthcare facility
• Minimum of two years of hospice management experience
• Current professional license, as applicable
• Current driver’s license and automobile liability insurance

Physical Demands

• Ability to sit for extended periods while performing administrative and leadership duties
• Frequent standing, walking, and moving throughout office, facility, and patient‑care environments
• Occasional bending, reaching, lifting, or carrying items up to 25 lbs (e.g., files, equipment, supplies)
• Ability to travel between agency locations, community meetings, and partner facilities as required
• Sufficient visual, auditory, and verbal abilities to communicate effectively with staff, patients, families, and external partners
• Ability to remain calm, focused, and effective in fast‑paced or emotionally sensitive situations
• Capacity to work flexible hours, including occasional evenings or weekends, to meet operational needs or respond to urgent issues

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.