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Executive Escrow Officer Assistant

salary Salary :

$23 - 27 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Executive Escrow Officer Assistant



Benefits:


  • Competitive salary

  • Dental insurance

  • Health insurance

  • Training & development

  • Vision insurance




The Escrow Assistant plays a key role throughout the real estate transaction by providing centralized support to a Senior Escrow Officer to ensure a smooth closing experience for the consumer. This position is responsible for providing a high level of customer service, ensuring efficient and effective file management and applying appropriate escrow knowledge throughout the transaction to accurately complete tasks and communicate with escrow clients.

Job Responsibilities:




  • Task Management:
     
    • Maintain an accurate daily task list (workflow dashboard) without overdue items.


  •  

    • Provide centralized operational support to the escrow officer, including:
       
      • Reviewing commitment/prelim and seller/buyer information forms.


    •  
      • Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.


    •  
      • Balancing files and preparing closing documents.


    •  
      • Handling any other assigned workflow dashboard tasks.


    •  






  • Document Evaluation:
     
    • Evaluate and review real estate contracts and all supporting documents meticulously.


  •  
    • Manage files to ensure accuracy and completeness of documentation.


  •  
    • Compile and process escrow instruction packages.


  •  


  • Branch Collaboration:
     
    • Collaborate with branch operations to prepare for closings. o Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.


  •  


  • Risk Assessment:
     
    • Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.


To perform the job successfully, an individual should demonstrate the following competencies:




  • Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.


  • People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.


  • Technical- ability to learn and navigate multiple software systems with a high level of competency.


  • Critical Thinking/Problem solving —the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.


  • Partnership/Collaboration —the individual remains open to others' ideas and exhibits willingness to try new things.


  • Oral/Written Communication —the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.


  • Quality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.


  • Adaptability —the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.


  • Building Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.




Compensation: $23.00 - $27.00 per hour






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About the Company

New Era Escrow

New Era Escrow is the premier escrow service company offering the EXPERIENCE, ACCOUNTABILITY, RELIABILITY and BACKING.

Read more about the company

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