Executive Meeting Manager

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.

The Executive Meetings Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and servicing on all business with 39 rooms on peak or less to positively impact hotel revenues.

• Attend daily Business Review (DHBR) meeting.
• Initiate and follow up on leads in a timely manner.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Abide by Prime Selling Time (PST).
• Develop networking opportunities through active participation in community and professional associations, activities, and events.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
• Execution of all aspects of event planning including coordination from function space set-ups and food and beverage coordination via banquet event orders using catering software (Versa)
• Monitor group room blocks, pick up, and billing processes.
• Generate detailed resumes for the operating departments.
• Assist with VIP services, amenities, and can work with third-party vendors to ensure client satisfaction.
• Attend the weekly banquet event order and resume meetings.
• Coordinate, with the assistance of the Director of Catering/Convention Services, banquet menu pricing, and revenue minimums.
• Perform other duties as requested by management.

• High School Diploma (or equivalent) - College Degree Preferred
• At least 1-2 Years of Sales Experience (preferably in hospitality)
• Superior Negotiation Skills - Proven ability to close deals
• Must hold a valid driver’s license and have the ability to call on potential and current clients
• Ability to focus attention on guest needs, remaining calm and courteous at all timesHospitality is a 24/7 industry therefore, candidates should anticipate working weekends and holidays as needed.
• Sales Skills – Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
• Communication – Has both verbal and written skills, in order to effectively execute meetings and events this includes keeping the appropriate departments informed with BEO’s and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
• Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail.