Expediter

Description

Position: Expediter   Wage Class: Non-exempt 

Reports to: Head Chef   Department: Kitchen 

Summary: The Expeditor is a professional responsible for ensuring efficient order flow between waitstaff and kitchen. They prioritize orders and assist in final dish preparation, ensuring accuracy and presentation. With excellent communication skills, they maintain fast service and handle customer complaints.

Essential Functions: 

1. Manage the flow of orders from the dining room to the kitchen, ensuring timely preparation and delivery of all food and beverage items.

2. Inspect finished dishes for presentation, quality, and accuracy before they are served to guests.

3. Serve as the main point of contact between kitchen staff and servers, effectively communicating special requests and modifications to orders.

4. Monitor dining room activity and adjust the timing of food preparation to ensure optimal service efficiency.

5. Address and resolve any issues or discrepancies with orders promptly and professionally.

6. Assist in managing kitchen inventory and supplies, notifying management of any shortages or necessary orders.

7. Work closely with kitchen staff and front-of-house team members to ensure a cohesive and efficient service environment.

8. Maintain a positive attitude and provide excellent service to all guests, addressing any concerns or inquiries as needed.

Environmental Demands 

1. Working in the kitchen in warm conditions  

Physical Demands 

1. Standing up and moving around for the entirety of the shift

Intellectual demands 

Proven experience working as a food expeditor or other restaurant position 

This job description does not reflect all the physical, intellectual, and environmental demands of the position, including equipment.   As such, we are not certifying that there may not be other physical, environmental, intellectual and or equipment operation demands associated with this position. 

The employer reserves the right to change and or modify the job description based on operational needs, fiscal demands and or the individual performance of the respective employee.  Furthermore, the Club employs all individuals at will and as such there is not any guarantee or contract for any term and or condition of employment.