Experience Planning Operations Associate

We are seeking a reliable Experience Planning Operations Associate to support clients by organizing, coordinating, and managing detailed itineraries. This role is ideal for professionals in Ohio who enjoy behind-the-scenes coordination, research, and delivering consistent service.

In this position, you will assist clients by gathering requirements, researching appropriate options, and coordinating reservations. You will ensure that all details are accurately documented and communicated, helping provide a smooth and organized experience from start to finish.

Key Responsibilities

• Gather client preferences, schedules, and planning details

• Research lodging, transportation, and scheduling options

• Coordinate and confirm reservations

• Prepare itineraries, confirmations, and planning documents

• Assist with modifications and updates as needed

• Maintain organized records and documentation

Qualifications

• Strong organizational and multitasking abilities

• Clear written and verbal communication

• Detail-oriented with a proactive mindset

• Customer service or coordination experience preferred

What We Offer

• Flexible work arrangement

• Training and ongoing support

• Access to planning platforms and resources

• Opportunities for long-term growth