Experience Planning Specialist

As an Experience Planning Specialist, you will help travelers prepare for memorable experiences by guiding them through trip coordination, answering questions, and keeping them informed about all aspects of their journeys. You’ll assist with updates, requirements, and logistics, ensuring each client feels supported from beginning to end.
At Destiny Travels, our mission is to turn travel dreams into well-organized, meaningful experiences backed by exceptional service.

Key Responsibilities
• Manage client communication across email, phone, and messaging platforms.
• Assist with itinerary adjustments, schedule updates, and documentation needs.
• Offer destination insights and provide clear, accurate travel information.
• Confirm plans, send reminders, and follow up after each trip.
• Handle concerns with care, empathy, and professionalism.

Benefits
• Fully remote with scheduling flexibility.
• Access to exclusive travel training programs and perks.
• Supportive team that values growth and collaboration.
• Opportunities to grow your career in travel planning.

What We’re Looking For
• Strong interpersonal and communication skills.
• Customer service experience preferred.
• Organized, detail-focused, and reliable.
• Comfortable using digital systems and tools.
• Enthusiastic about travel and guiding others.