Experienced Automotive BDC rep

Kia Country of Hilton Head is seeking an energetic & driven individual to join our growing team. Automotive dealership experience is preferred. We'll coach you on our proven sales tactics and how we've developed our long-standing customer relationships.

We are dedicated to providing you a career -- not just a job.

WE OFFER:

• COMPETITIVE Compensation package


• Insurance packages


• Paid vacation time

This position will be responsible for managing all aspects of Internet leads, inbound phone calls, and customer retention.

RESPONSIBILITIES:

• Oversee incoming leads for sales department


• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers


• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet


• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)


• Direct customers to product information resources, including those available on the internet


• Check email frequently and respond to inquiries immediately


• Responsible for making outbound sold and unsold follow-up calls


• Be available to respond to phone AND email inquiries in a professional, well-spoken manner


• Meet and exceed goals each monthly and quarter

REQUIREMENTS:

• Good verbal and written communication skills


• Proficient with Microsoft Word, Excel, and Outlook


• Time management, prioritization skills, and the ability to multi-task are required


• Self-motivated and goal oriented


• Ability to hit sales quotas and closing percentages


• Must be willing to submit to a drug screen prior to employment


• Must have a clean & valid driver’s license