Experienced Automotive Service Advisor

Description

Join the Jim Shorkey Auto Group Family as a Service Advisor – Irwin, PA! 

Are you passionate about cars and committed to delivering exceptional customer service? Do you thrive in a fast-paced, team-driven environment? If so, Jim Shorkey Auto Group wants to meet you!

We’re a trusted name in the automotive industry with locations across Pennsylvania, Ohio, and Georgia, and we’re looking for a Service Advisor with dealership experience to join our growing team in Irwin, PA.

Why This Role is a Game-Changer:

As a Service Advisor, you’ll be the go-to expert our customers count on for a seamless and satisfying service experience. You’ll combine your love for vehicles with your people skills to build trust, solve problems, and keep our customers coming back.

What You’ll Be Doing:

• Greet customers with energy and professionalism, listening closely to their vehicle concerns.
• Clearly explain service options and maintenance needs with transparency and accuracy.
• Use our advanced service management tools to schedule appointments and track vehicle progress.
• Keep customers informed every step of the way, ensuring confidence and peace of mind.
• Collaborate with our skilled technicians to deliver timely, high-quality repairs.
• Build lasting relationships that turn first-time visitors into lifelong customers.
• Uphold our high standards for service excellence and customer satisfaction.

What We Offer:

• Competitive pay and a comprehensive benefits package
• Career growth opportunities in a rapidly expanding company
• A supportive, team-first culture where your contributions are recognized
• The chance to be part of a respected, customer-focused brand
• And so much more!

Requirements

What You Bring to the Table:

• Prior experience in a dealership service department (required)
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Comfort with computers and service software
• A valid driver’s license and clean driving record
• Ability to pass a background check and drug screening