Experienced Automotive Service Advisor

Due to Rapid growth, Audi Richfield is in need of an experienced service consultant for our state of the art Audi dealership. European import experience preferred but not required. We offer industry leading compensation packages and flexible work schedules.

WE OFFER:

• Paid training


• Paid vacation


• Flexible work hours


• Medical, dental, and vision


• 401K


• Closed Sundays 

RESPONSIBILITIES:

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend needed maintenance base on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and updating customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction


• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must


• Above average energy level


• A desire for a long term career with a growing organization


• Personal and professional integrity


• CDK computer experience a plus